Technical Architect-Cloud (SCPO, PLSQL, Unix, Scripting)

Role Details:

• Should have good working knowledge in the Supply Chain Planning &Optimization Suite of Blue Yonder products.
• Preferable to have implementation experience on Supply Chain Planning &Optimization Suite of Blue Yonder products. Candidates will operational support background experience can be considered based on merit.
• Candidate should have good operational knowledge of the application configurations and its business use.
• Should have working knowledge of control-m batch scheduling tool and understand batch processing design and SLA’s.
• Should work as a liaison between Consulting, Support and Cloud Services to ensure smooth and efficient implementation and integration between technical and functional system requirements during on-boarding of new customers or during upgrades or patch updates
• Ensures quantity and quality content in the Knowledge base
• Responsible for incident resolution for specific set of customers within the specified POD / Product / Project.
• Adheres to priority-based management based on impact + urgency.
• Should have awareness of IT processes and should be compliant in following the Incident/ Problem and release management process.

General Skills and Requirements (all levels):

• Educational Qualifications
  • Bachelor’s Degree in Engineering or master’s degree in computer applications or any other equivalent technical field.

• Technical Stack
  • Knowledge in any SCPO module (Demand & FF, ESP,IO, S&OP)
  • OS – Unix-RHEL, Windows 2008R2 and above.
  • RDBMS – Oracle 11g and above and SQL/PLSQL 2012 and above (Mandatory)
  • Scripting – Perl, Shell, Python is Mandatory
  • Scheduling tools knowledge – Control-M is preferred one
  • Knowledge in Web application & support, concept of load balancing, networking etc is an advantage.
  • BA tools – Cognos.
  • Knowledge of SFTP, AS2 & Azure basic cloud concept is an advantage
  • Programming – Knowledge of core Java and C++ is an advantage

• Communication
  • Associate has good English language Skills both verbal and written
  • Associate has expert customer service/phones skills - Being able to walk associates through advanced tasks over the phone and dealing with difficult customers
  • Must have excellent communication and interpersonal skills to interact with a wide variety of internal and external personnel with emphasis on follow-through and reporting.
  • Must have excellent organization and technical documentation skills.
• Personality Fit
  • Ability to work calmly under pressure and meet deadlines.
  • Ability to make modifications to the systems with little or no interruption of service.
  • Ability to organize projects and tasks according to priorities.
  • A person in this position should be a good project leader and have the ability to communicate effectively project plans and status of projects.
  • Must be self-motivated and enjoy a sense of pride in their accomplishments.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

Diversity, Inclusion, Value & Equality (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.