Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Technical application Scientist, Molecular Biology, French and Spanish speaker
About us:
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $30 billion. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them.
At Thermo Fisher Scientific, each one of our 80,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. It’s a chance to realise your best – professionally and personally.
The Job:
In technical support you will not become bored: apart from having very exciting questions from researchers that will challenge your mind and scientific knowledge, the job often requires you to interact with many different departments and colleagues to solve inquiries. You’ll proof yourself as creative and flexible every day, looking for fast and effective solutions.
We are looking for candidates in multiple locations (Madrid, Barcelona, Glasgow, Milan).
We offer a friendly working environment and a fantastic and supportive international team of 70+ people in Europe.
Number of benefits to colleagues in our sites to help you achieve a great work/life balance, with an on-site gym (depending on site), private health insurance (depending on site) and additional benefit scheme. We also work hard to support our colleagues' career ambitions, offering great training and development opportunities throughout your career.
Hear directly what Mai, a Technical application Scientist, loves about the role: https://www.youtube.com/watch?v=z4aV8NnZxwY&feature=youtu.be
“What we like most being a Technical Application Scientist (TAS)”
Technical Application Scientists share their expertise and technological advancements with researchers, helping them make the world a better place—whether they’re discovering a cure for cancer, protecting the environment, or making sure our food is safe.
The job is all about the customer and providing help and guidance. A satisfied customer with positive feedback for the support you have provided is worth more than anything else and ultimately a validation for the quality of your work. You will be supporting Thermo Fisher Scientific products to both internal and external customers.
What will you do:
- Provide technical support for Thermo Fisher Scientific Molecular biology product lines and services by answering customer technical inquiries received via telephone, email or web chat
- Accurately record pertinent information from customer contacts in Customer Relationship Management system
- Participate in frequent training on products and continuing education on new applications and technologies and present technical updates to colleagues during trainings or department meetings
- Recommend and implement improvements in processes, FAQ and technical information
- Participate in additional special team or individual projects
Education and competencies required:
- A Master’s degree or preferably PhD. in molecular biology or related field; post-doctoral experience is a plus
- Strong “Hands on” experience in Molecular biology methods like Cloning, Nucleic acid purification, Quantification, Amplification, Genome editing solutions, Transfection, in Vitro Transcription
- Effective communication, both verbal and in writing
- Customer centricity
- Proficient in Spanish, French and English, an additional language (Italian or German is a plus)
What’s in it for you:
- Competitive salary
- Annual Incentive bonus
- Generous benefits package
- Excellent career progression as part of a global organization
- An innovative and international working environment
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
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