Technical and Administrative Support

TECHNICAL AND ADMIN SUPPORT (PART-TIME)

We are looking for the perfect candidate who wishes to take on a new and challenging role as the Technical and Admin Support in Nu Skin Pacific.

In this role, you will report to the Service Desk manager and have a diverse spectrum of responsibilities. You will be at the heart of the Nu Skin office in Australia and New Zealand and be responsible for ensuring a smooth run of the office, providing IT – and administrative support, for the office. Your workday will reflect the company’s flexibility, and you will have the opportunity to be involved in many different projects.

By taking this role, you will be part of a dynamic office environment where a good working environment is key. Your role in ensuring an office that is efficient will be vital. So, if you feel this might be the right next step for you, please find more information about the role and application process below.

Your main responsibilities 

In this role you will be responsible for several critical areas:

Technical and I.T. Support

• Prepare and deliver employee Technology Equipment including but not limited to desktops, laptops, software, telephones, printers, cell phones, tablets, and peripherals.
• Track and document changes to Nu Skin Technology assets globally. Including adding new assets as well as asset disposal.
• Tackle critical issues from the Tier 1 Service Desk team.
• Setup and maintain infrastructure within Nu Sin’s buildings in conjunction with the infrastructure teams. Including but not limited to data closets, cabling, zoom rooms
• Provide deskside assistance to Nu Skin employees
• Manage building access and cameras/alarms
• Liaise and maintain relationship with vendors.
• Escalate major incident affecting PAC region to service desk to resolve the issues

Office administration

• Handle compliance review and investigation in coordination with the Sales team and the regional Compliance group
• Contract management for office suppliers (building, security, technical systems)
• Represent Nu Skin for matters pertaining to office equipment
• Keeping an inventory of office supplies/items and ordering new materials as needed

• Support market/regional heads with administrative assignments

Project involvement

• Oversee technical requirements for office and external events (for our brand affiliates and other business partners)
• Participate in marketing projects such as events (i.e., convention, expos)

Your skills

• Excellent written and verbal knowledge of English
• Technical literacy with troubleshooting hardware and software issues. Knowledge of Microsoft Office products, and various operating systems including Windows and MacOS.
• Ability to quickly grasp, comprehend, and retain new technical concepts.
• Ability to prioritize and manage time, working productively and efficiently under minimal to general supervision.
• Excellent organizational skills with attention to detail
• Excellent communication skills, both written and verbal
• Ability to prioritize multiple projects and ensure completion
• Pro-active, independent, hardworking, and flexible
• Responsible and trustworthy, including with confidential data/information