We are currently seeking a Technical Analyst to join our Product Management – Data Solutions team. As the Technical Analyst, you will build subject matter expertise across multiple business domains and be hands-on with data for insights and reporting to help make data-driven decisions. You will be responsible for engaging with a variety of important cross functional stakeholders to understand their business processes, problems and needs and translate them into functional requirements for the technical teams and advise on technical solutions.
At Lineage, our six values: Safe, Trust, Respect, Innovation, Bold, and Servant Leadership define who we are as a company and guide our actions as we reimagine the journey of food.
Duties and Responsibilities:
Interview cross functional teams to gather information related to the business
Provide data analysis, reporting, and data extracts using tools such as SQL, Sigma, Power BI, and Excel
Analyze information to define business problems, user stories, and use cases; identify potential change impacts
Analyze existing and future state business processes, systems and flows of data
Partner with subject matter experts to validate associated system requirements and solutions
Plan, design, and recommend business processes to improve and support business activities
Participate in proof of concept and pilot activities
Develop, standardize, maintain requirements/specifications for new functionality to evaluate newly released features
Engage in early tests and validation iterations with stakeholders prior to go-live
Support ongoing user feedback process and review of user support issues
Partner with Product Manager and Product Owners in evaluating feedback for prioritization in future roadmap/release plans
Document data definitions, assumptions, and transformations; maintain an organized repository of requirements, process flows, and decision logs
Required Qualifications:
Bachelor’s (BA or BS) in business, computer science, or related field
0–2 years of experience in business analysis, data analysis, or a related field; internship experience considered
Must be customer-centric and have the interpersonal skills necessary to manage business and technological relationships; focus on business problems and driving solutions
Analytical, critical thinking, problem-solving abilities
Organized, very detailed oriented and deliberate note taker
Strong desire to learn
Concise, constructive and collaborative communication style
Experienced with data (collection, consumption, and analysis), software development and technology
Understanding of Agile methodologies, technical understanding of products and up to date on industry standards and best practices
Proficient with SQL
Ability to travel for business purposes when required
Preferred Qualifications:
Project management or organization experience
Experience with Atlassian tools (JIRA, Confluence), process diagram tools, and/or WMS applications is a plus
Familiarity with BI/reporting tools (e.g., Power BI, Sigma, or similar)
Why Lineage?
This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.
Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.
Benefits
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.
Skills Required
- Bachelor's (BA or BS) in business, computer science, or related field
- 0-2 years of experience in business analysis, data analysis, or a related field
- Proficient with SQL
- Ability to travel for business purposes when required
What We Do
Lineage Logistics is the industry’s leading innovator in temperature-controlled supply chain and logistics. Lineage’s expertise in end-to-end logistical solutions, its unrivaled real estate network, and its use of technology combine to promote food safety, increase distribution efficiency, advance sustainability, lessen environmental impact, and minimize supply chain waste. As a result, Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In recognition of the company’s leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company’s Annual list of The World’s Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide.
