Technical Advisor

Posted 11 Days Ago
Be an Early Applicant
West, TX
Senior level
Information Technology
The Role
The Technical Advisor provides expertise in systems architecture, diagnosing software issues, and offering guidance for project teams. Responsibilities include evaluating vendor software, planning resource requirements, ensuring systems reliability, and implementing technology standards. This role also involves disaster recovery support and evaluating feasibility for system changes.
Summary Generated by Built In


Summary
 
Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!
Description
 

Position Purpose:

Provide technical expertise on decisions and priorities regarding the enterprise’s overall systems architecture. Provide technical guidance to project team areas as appropriate.

What You'll Do

  • Diagnose, isolate, and debug software problems and perform problem resolution. Identify issues that the vendor is responsible for and refer those issues appropriately.
  • Provide technical guidance to project team areas as appropriate. Evaluate vendor-supplied software packages and make recommendations to IT management. In coordination with Project Leads, provide input on all proposals that could potentially impact systems. May perform sizing on proposed new services and systems through simulations of system configurations and capacity modeling for multiple platforms to establish capacity requirements.
  • Serve as an expert resource to IT groups in planning the resource requirements for systems under development. Review and design system software and hardware builds analyzing system options, risks, cost vs. benefit, and impact on the enterprise business process and goals. Develop and document the framework for integration and implementation for changes to technical standards.
  • Coordinate installation, testing, and maintenance of systems software. Provide data needed to ensure reliability and availability of platforms to meet business objectives. Schedule system downtime in a way that minimizes user impact.
  • Review customer requests, security patches, and audit requirements for additions or changes to systems, and evaluate feasibility to determine if/how to handle the request while maintaining an adequate/appropriate overall systems infrastructure. To determine if requested changes are possible, review system capabilities, workflow, and scheduling limitations. Ensure data integrity and space requirements are met across a variety of platforms.
  • Facilitate the establishment and implementation of standards and guidelines that guide the design of technology solutions, including architecting and implementing solutions requiring integration of multiple platforms, operating systems, and applications across the enterprise.
  • Provide technical and disaster recovery support for systems software.

To Qualify for This Position, You’ll Need:

Required Education:

  • Bachelor's in a job related field


Degree Equivalency:

  • Associates degree plus an extra 2 years job related work experience for a total of 12 years of required work experience (see "required work experience")

OR

  • 14 years required work experience.


Required Work Experience:

  • 10 Years IT experience including 5 years progressive responsibility within area of expertise.


Required Skills and Abilities:

  • Strong analytical and logical thinking skills.
  • Thorough understanding of operating systems and foundation architecture.
  • Expert knowledge of the following as applicable: systems programming, graphical user interfaces, control languages, development, quality assurance, integration methodologies, and the use of currently utilized programming productivity tools.
  • Expert knowledge in the analysis of system software, tools, technologies, and/or products and making recommendations for performance enhancements.
  • Thorough understanding of the implications of multiple systems software products.


Required Software and Other Tools:

  • Standard office equipment.


Work Environment:

  • Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

Our comprehensive benefits package includes the following:

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.

  • Subsidized health plans, dental and vision coverage

  • 401k retirement savings plan with company match

  • Life Insurance

  • Paid Time Off (PTO)

  • On-site cafeterias and fitness centers in major locations

  • Education Assistance

  • Service Recognition

  • National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.


 

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Here's more information

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

The Company
HQ: Columbia, SC
141 Employees
On-site Workplace
Year Founded: 2005

What We Do

Companion Data Services, LLC (CDS), a privately held company, offers secure systems development and managed hosting services specializing in the health care industry. Our business status, financial strength and operating philosophies provide the flexibility to make long-term business decisions to support our business partners and customers without regard to the quarterly financial pressures of public commercial companies.

CDS is headquartered in Columbia, South Carolina with offices in Dallas, Texas and Baltimore, Maryland.

CDS delivers secure hosting and IT support services in our Columbia complex. This complex offers specialized physical, data and network security. It also features disaster recovery capabilities to meet today’s health care data protection requirements such as HIPAA, FISMA and DIARMF. Our hosting services include traditional hosting and cloud services for all aspects of technology from mainframe to distributed systems. CDS is platform agnostic and can support your unique requirements and Capability Maturity Model Integration (CMMI) Level 3 and International Organization for Standardization (ISO) 9001:2008 certified.

For more information, please email us at:
[email protected]

Similar Jobs

Sonar Logo Sonar

Technical Advisor (Technical Account Manager)

Cloud • Information Technology • Security • Software
Easy Apply
Hybrid
Austin, TX, USA
597 Employees
West, TX, USA
141 Employees

Similar Companies Hiring

Silverfort Thumbnail
Security • Sales • Information Technology • Cybersecurity • Automation
GB
357 Employees
Jobba Trade Technologies, Inc. Thumbnail
Software • Professional Services • Productivity • Information Technology • Cloud
Chicago, IL
45 Employees
InCommodities Thumbnail
Renewable Energy • Machine Learning • Information Technology • Energy • Automation • Analytics
Austin, TX
234 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account