Technical Advisor

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
121K-225K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Role
As a Technical Advisor, you will guide customers on their Identity Security Program, performing assessments and building future identity roadmaps. You'll advise on best practices for SailPoint, mentor junior team members, and document product adoption. Additionally, you'll manage project details and client relationships to enhance service opportunities and lower churn risk.
Summary Generated by Built In

Required Responsibilities

  • As a trusted advisor, provide strategic direction to customers and implementation partners for a successful Identity Security Program

  • Perform assessment on customer’s current Identity landscape and build out their future identity road map

  • Build out customers’ Identity role based access control and application onboarding program

  • Ensure SailPoint best practices are followed through the project for a successful project delivery

  • Advise and provide direction to junior resources on the project implementation

  • Provide pros & cons to customers' for building custom tools to meet their unique & complex business goals

  • Maintain healthy business relationship with customers and partners

  • Work with other advisory services leads, program managers and provide recommendations on any changes needed for the program.

  • Work with other cross functional teams to understand the product roadmap, product limitations and advise strategic direction to the customers

  • Document and present SaaS product adoption gaps

  • Recommend areas where SaaS products consumption can be improved

  • Solve complex problems using product’s Atlas extensibility platform (hands-on implementation work)

Additional Responsibilities

  • Manage, mentor, and coach direct reports

  • Manage project scheduling, budgeting, risk, and weekly status

  • Working with CSM renewals' team to lower churn risk, increase SaaS adoption, and either generate leads and/or manage new advisory services opportunities

  • Responsible for existing Advisory services clients renewal opportunities and closure

Skills

  • 8+ years of experience in technical consulting role

  • Strong communication and presentation skills needed to perform identity security program assessments and provide a road map

  • Experience with any Identity provisioning and governance products is required

  • Experience with networking, directory servers, databases is required

  • Experience with Azure, AWS is a plus

  • Experience with Web based APIs is required

  • Experience with Object Oriented Programming is nice to have

  • Strong organizational, leadership and multi-tasking skills

  • Excellent analytical and problem-solving abilities

  • Documentation management and ability to use project management tools

  • Attention to details even under pressure

  • Time management skills with the ability to meet deadlines

  • IdentityIQ or IdentityNow Certification is a plus

  • Experience with data science & machine learning language models is a plus

  • Experience with scripting framework (Angular, Node JS, TypeJS, etc..)

  • Exposure to sales cycle generating leads, expanding existing accounts, and renewing contracts.

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.

As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):

$121,310 - $173,300 - $225,290

Base salaries for employees based in other locations are competitive for the employee’s home location.

Benefits Overview

1. Health and wellness coverage: Medical, dental, and vision insurance

2. Disability coverage: Short-term and long-term disability

3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)

4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children

5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account

6. Financial security: 401(k) Savings and Investment Plan with company matching

7. Time off benefits: Flexible vacation policy

8. Holidays: 8 paid holidays annually

9. Sick leave

10. Parental support: Paid parental leave

11. Employee Assistance Program (EAP) and Care Counselors

12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options

13. Health Savings Account (HSA) with employer contribution

SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Top Skills

Angular
AWS
Azure
Node Js
Typejs
The Company
HQ: Austin, TX
2,461 Employees
Hybrid Workplace
Year Founded: 2005

What We Do

SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less.

Why Work With Us

Together, we’re redefining identity’s place in the security ecosystem. We love taking on new challenges that seem daunting to others. We hold ourselves to the highest standards and deliver upon our promises to our customers. We bring out the best in each other, and we’re having a lot of fun doing it.

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SailPoint Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQAustin, TX
Amsterdam, NL
Coyoacán, Ciudad de México
London, GB
Pune, Maharashtra
Toronto, Ontario
Learn more

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