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Commercial processing and coordination of orders, from creation to delivery, first point of contact, including deadline tracking and adjustment
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Preparation of offers based on service specifications and technical specifications after consultation with the customer and / or responsible field service
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Complaint processing in the customer service area
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Correspondence with the main work in English
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Storing calculations and offers in the CRM system (Salesforce)
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Telephone customer service
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Master data management, master data maintenance in the ERP system (Aspect 4)
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Creating technical details in CAD program
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Daily interaction with the area salesperson
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What We Do
We are a global leader of quality water solutions for residential, industrial, municipal, and commercial settings. Our family of brands offers one of the most varied product lines in the world, with world-class, water-related solutions focused on:
• Plumbing & Flow Control
• Water Quality & Conditioning
• Water Reuse & Drainage
• HVAC
• Municipal Waterworks
Strategic Goals
Watts Water is traded on the New York Stock Exchange under the symbol “WTS.” As a public company, growing shareholder value is critical. To that end, we focus on a five-part Global Strategy: Growth, Commercial Excellence, Operational Excellence, “One Watts Water,” and a Talent & Performance Culture.
Follow us on all social media platforms @WattsWater
