Sales Support Specialist

Reposted Yesterday
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Ostrava, Ostrava-město, Moravskoslezský kraj, CZE
In-Office
Entry level
Robotics • Analytics • Energy
The Role
Designs automation, digitization, and Industry 4.0 solutions aligned with customer requirements and ABB products. Creates technical specifications, supports bid managers throughout tendering, selects cost-effective solutions, and presents technical proposals to customers and partners. The role also involves cross-team communication, continuous technical development, and improving tools and processes. Candidates need automation project execution or leadership experience, control-system knowledge, technical sales-process familiarity, professional English, strong organization, accountability, and communication skills.
Summary Generated by Built In

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Engineering Manager

__

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

Your role and responsibilities 
In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.
The work model for the role is: hybrid.
You will be mainly accountable for:

  • Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
  • Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
  • Provides technical support to the Sales team during technical meetings, product presentations, and negotiations with customers and offers product/ solution/service-related training
  • Supports the Sales organization/customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers.
  • Working closely with sales and B&P team

Qualifications for the role

  • Master’s degree in electrical engineering as minimum
  • Fluency in English (B2 and above)
  • Proficiency in MS Office tools
  • The ability to work independently and take initiative, responsible approach.

What's in it for you?

We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward 

Benefits
We also offer our employees the following benefits:

  • Flexible working hours 
  • Option to work from home (Home Office) with a financial contribution 
  • Annual financial bonus 
  • 25 days of vacation 
  • Annual salary review 
  • Opportunity for further career growth in the Czech Republic and worldwide 
  • MultiSport card 
  • Meal allowance  
  • Contribution to the benefits portal (2-3% of monthly salary) 
  • Referral bonus for recommending a new employee 
  • Opportunity for education – internal/external professional courses, language courses, and conferences 
  • Company events (Christmas party, team buildings, family days, and more) 
  • Assistance line – professional psychological counseling 
  • Additional leave for extraordinary life events and support for expectant parents 
  • Office with good transport accessibility 
  • Accident insurance 
  • Discounts on ABB electrical installation materials 
  • Discounts with our partners (electronics, gastronomy, car purchases, train travel, etc.) 

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Skills Required

  • Experience executing or leading automation projects
  • Orientation in technical sales processes
  • Technical knowledge of control systems
  • Professional written and spoken English at B2 level
  • High responsibility and accountability
  • Precision in delivering work on time and to required quality
  • Good communication skills
  • Customer-oriented approach
  • Strong organization and desire to win
  • Ability to work independently and collaboratively in a team
  • Knowledge of ABB product portfolio
  • Knowledge of industry market requirements and standards

ABB Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABB and has not been reviewed or approved by ABB.

  • Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, vision, mental health support, and disability and life insurance included. Immediate eligibility in some roles reinforces the sense of dependable core coverage.
  • Leave & Time Off Breadth — Time-off offerings are described as broad, including paid holidays, sick days, volunteer time, sabbaticals, and, in some cases, 25 days of PTO. Flexible scheduling and remote-work options add to perceived time-off and flexibility value.
  • Retirement Support — Retirement benefits are positioned as robust, including a 401(k) with company contributions or matching and, in some cases, profit sharing or pension savings. Stock purchase/share acquisition programs complement longer-term savings options.

ABB Insights

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The Company
HQ: Zürich
104,000 Employees
Year Founded: 1988

What We Do

ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com

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