Technical Administrator

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job TitleTechnical Administrator
Location(s)GSK Ware (UK) – Customer Site

Front of House Administrator

Are you highly organized, proactive, and passionate about contributing to cutting-edge scientific environments? We are looking for a dedicated FoH Administrator / Technical Administrator to join our on-site PerkinElmer customer services team at the Ware Campus.

In this pivotal role, you will ensure the smooth operation of critical systems and processes by managing third-party contractors and maintaining compliance with industry standards. You'll play an essential role in supporting groundbreaking research by ensuring equipment and processes meet exacting standards.

What You’ll Be Doing:

• Streamlining Operations: Administer and maintain the computerized Maintenance Management System (CMMS), ensuring timely updates and closures of work orders to exceed contractual metrics.

• Compliance Champion: Collaborate with third-party contractors to ensure compliance with GSK guidelines, including risk assessments, method statements, and permits.

• Induction & Training Management: Oversee EHS and GXP induction processes for third-party contractors, ensuring all documentation is complete before work begins.

• Documentation & Audit Support: Maintain compliant documentation, including service reports and calibration labels, in line with GxP and GDP standards. Assist in audit preparations.

• Daily Coordination: Act as the first point of contact for contractors, managing schedules and liaising with cross-functional teams to ensure seamless operations.

• Safety & Security Oversight: Perform security vetting checks and enforce safety procedures for all on-site contractors.

What You Bring:

• Industry Knowledge: Background in the Life Sciences industry and familiarity with GxP standards are highly desirable.

• Tech-Savvy: Proficiency in CMMS databases, Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), and excellent digital organizational skills.

• Customer-Focused Mindset: A proven commitment to exceptional customer service.

• Communication Skills: Strong verbal and written communication to engage effectively with teams and contractors.

• Attention to Detail: High accuracy in managing documentation and compliance procedures.

• Experience: At least 5 years in a customer service environment (a laboratory environment knowledge would be a plus).

Why Join Us?

• Career Development: We are dedicated to helping you grow and excel, with access to training and career progression opportunities.

• Impactful Work: Play a key role in enabling groundbreaking research and innovation in the Life Sciences industry.

• Dynamic Environment: Be part of a collaborative and supportive team, working in a world-class research setting.

• Competitive Benefits: Enjoy a comprehensive benefits package, including travel opportunities and flexible working conditions.

Ready to Make a Difference? Join our Team!

We are strongly committed to the development of your career and giving you opportunities to learn and grow.

We make a difference for you while you make a difference in the world!