Technical Admin Manager (Office Admin)

Responsibilities:

You will be responsible for leading our cross-boarder admin team, managing complex admin projects, enhancing employee satisfaction, administrative functions, office environment, event management, and employee engagement activities, contributing to a positive workplace culture. Specifically, your role might include but not be limited to the below; 

   Project Management: 

• Lead admin project team develop and implement projects plans, scheduling, and budgeting to meet project objectives and deadlines
• Monitor project progress, identify and mitigate risks, and implement corrective actions as needed
• Provide timely and accurate reports on project progress, financial performance, and key milestones to stakeholders, ensure projects comply with safety regulations, and quality standards
• Drive and manage complex administration projects end-to-end, including but not limited to Travel platform, office admin platform, Office security platform, office relocation, office renovation, launch of admin platform, Admin workflow/process set-up from scratch, etc. 
• Drive independently project tendering, budgeting, cost control, timeline management, compliance, and quality assurance
• Develop detailed project plans and scope in alignment with business requirements Coordinate and manage multiple internal stakeholders and external parties, including vendors, and landlords across different regions
• Manage and negotiate with vendors and service providers for project-related procurement, contract renewal, tendering, maintenance, and operational services
• Serve as the primary liaison for multi-location, cross-functional project teams and external vendors, ensuring clear communication and seamless project execution
• Drive and execute company-wide events, employee engagement activities, and other large-scale admin initiatives ensuring consistent delivery of admin projects across multiple locations 
• Responsible for driving the ad. hoc project and resolve any issues that arise during the project lifecycle.

Admin Enhancement: 

• Streamline, develop, and implement new administrative workflows, policies, and procedures to support project needs and ensure alignment across all locations
• Develop and deliver training programs for administrative staff to enhance skills and promote adoption of new tools and processes
• Collaborate with IT and other departments to ensure secure, effective integration of new admin technologies and systems
• Lead change management initiatives related to new admin policies, systems, or workflow enhancements
• Conduct regular benchmarking and comparison of office administration practices against industry best practices to recommend and implement enhancements
• Handle post-project review to drive continuous improvement
• Review office admin workflow and internal procedures from time to time to ensure efficiency and effectiveness

Team Management: 

• Lead and oversees the group office administration team including Hong Kong, China andTaiwan
• Establish and monitor key performance indicators (KPIs) for administrative operations, using data to drive process improvement and service quality
• Support and guide Admin Operation Team for office maintenance, asset management, record-keeping, and resource allocation to ensure smooth office operations
• Collaborate with admin teams in other locations and make sure admin policies are well in place and are consistently implemented
• Perform any ad-hoc assignments as required

Requirements:

• University degree in Business Management or equivalent field
• Minimum 10+ years experience in office administration management level with significant exposure to large-scale or multi-location admin projects, preferably with listed or multinational companies
• Demonstrated track record of successfully delivering complex administrative projects from inception to completion, building processes and solutions from scratch
• Strong project management and people leadership skills and is able to manage effectively cross-border admin teams
• Excellent negotiation, communication, and interpersonal skills; able to drive consensus and motivate teams in a dynamic environment
• A team player with strong sense of responsibility, good negotiation and leadership skills; self-motivated with good communication and interpersonal skills; and able to work independently
• High attention to detail, accuracy, and ability to anticipate project risks and needs.
• Strong multitasking, prioritization, and problem-solving abilities, especially under tight deadlines and changing requirements
• Excellent command of English and Chinese (both Mandarin and Cantonese) 
• Excellent command of PC skills, e.g., MS Windows, MS Office and preferably project management tools