Job Description:
DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone.
Technical Account Manager
Location: Farnborough
Security clearance: Candidates are required to hold UK DV clearance
DXC Technology is a leading global IT services company, helping organisations modernise systems, optimise data architectures, and drive innovation across complex, mission-critical environments. We are committed to delivering excellence for our customers while fostering a culture of inclusion, collaboration, and continuous development.
The Technical Account Manager (TAM) plays a pivotal role in overseeing the end-to-end delivery of infrastructure services for key clients within a secure, high-profile environment. This is a site-based position located in the Hampshire area, working closely with defence/public sector customers. This role requires a confident and accountable leader who can combine deep technical expertise with strong delivery management. You will lead cross-functional teams, drive operational excellence through automation and analytics, and act as a trusted advisor to clients - ensuring consistent delivery of high-quality outcomes and long-term value.
Key Responsibilities
- Client Engagement
- Build and maintain trusted advisor relationships with senior client stakeholders.
- Understand client strategic objectives and translate them into delivery outcomes.
- Act as the primary escalation point for complex service or delivery challenges.
- Operational Excellence
- Identify opportunities to enhance delivery efficiency through automation, innovation, and data-driven insights.
- Proactively address service issues and implement sustainable solutions.
- Champion best practices, lean methodologies, and modern technologies.
- Commercial & Strategic Impact
- Support revenue growth through service expansion and capability development.
- Manage budgets, forecasting, and financial performance of the account.
- Balance short-term delivery priorities with long-term strategic account growth.
Required Skills & Experience
- Proven experience in technical account management within large, complex client environments.
- Strong technical background across infrastructure or managed services.
- Demonstrated ability to build executive-level client relationships and act as a trusted advisor.
- Strong financial acumen, including budget ownership and forecasting.
- Experience reporting to and influencing senior internal and external stakeholders.
- Track record of driving operational excellence, innovation, and continuous improvement.
- Excellent communication, stakeholder management, and problem-solving skills.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Skills Required
- Proven experience in technical account management within large, complex client environments.
- Strong technical background across infrastructure or managed services.
- Demonstrated ability to build executive-level client relationships and act as a trusted advisor.
- Strong financial acumen, including budget ownership and forecasting.
- Experience reporting to and influencing senior internal and external stakeholders.
- Track record of driving operational excellence, innovation, and continuous improvement.
- Excellent communication, stakeholder management, and problem-solving skills.
- Hold UK DV clearance (Developed Vetting).
- Site-based in the Hampshire/Farnborough area.
DXC Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DXC Technology and has not been reviewed or approved by DXC Technology.
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Healthcare Strength — Health coverage includes multiple national carrier options and plan types, with HSA eligibility where applicable. Feedback suggests the medical, dental, and vision lineup is broad and comparable to large-firm offerings.
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Retirement Support — A 401(k) program with employer matching and an annual true-up is available, with standard vesting provisions. This structure can help employees capture matching contributions over the year if contribution rates vary.
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Leave & Time Off Breadth — Flexible or “unlimited” vacation is offered for many U.S. roles instead of accrual-based PTO. Feedback suggests the approach can support work-life balance when team norms allow adequate time away.
DXC Technology Insights
What We Do
DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.
