Technical Account Manager

Posted 3 Days Ago
Be an Early Applicant
Hillsboro, OR, USA
In-Office
360K-480K Annually
Senior level
Semiconductor
The Role
The Technical Account Manager will lead technical initiatives and engage with strategic clients to drive adoption of metrology solutions while managing challenges and providing effective resolutions.
Summary Generated by Built In
Description

Nova’s Global Business Group is seeking a Technical Manager with strong business acumen and deep expertise in metrology solutions. This is a balanced role, equally focused on technical leadership and customer engagement. The position serves as a key technical interface for strategic customers while leading internal technical initiatives to drive product adoption, resolve complex challenges, and support long-term account growth.

Why Nova:

  • Certified Best Places to Work from "Great Places to Work" in 2022, 2023, 2024 & 2025 (Rated by our employees) Top 30 in our industry category.
  • Customer focus: We value building strong relationships. You'll be the face of Nova, working closely with customers to understand their needs.
  • Continuous learning: We're passionate about growth. You'll gain in-depth knowledge of cutting-edge metrology tools, participate in industry trainings, and receive ongoing mentorship.
Role Responsibilities
  • Strategic Technical Engagement: Serve as the primary technical interface for the client’s PTD organization, aligning Nova’s metrology solutions with the client’s process technology roadmap and high-volume manufacturing requirements.
  • Team Leadership: Lead, mentor, and develop a team of vertical technical experts, providing direction, prioritization, and technical guidance to ensure strong execution and customer impact.
  • Program Support: Lead Beta and Evaluation programs for early-stage products at client fabs, ensuring successful qualification and adoption.
  • Issue Resolution: Manage and resolve technical challenges in collaboration with Nova HQ and client engineering teams, ensuring timely and effective solutions.
  • Customer Penetration: Partner with account teams to execute strategic penetration plans, driving Nova’s presence and influence within the client organization.
  • Technology & Market Analysis: Conduct in-depth studies of the client’s technology trends, competitive landscape, and process control challenges. Translate insights into actionable strategies for Nova’s product divisions.
Requirements
  • Experience: 7–10 years in technical leadership roles within global semiconductor or high-tech companies, preferably with direct engagement at Tier-1 clients and in customer-facing environments.
  • Education: Ph.D. or M.Sc. in Electronics, Materials Engineering, Physics, or a related field.
  • Technical Expertise:
  • Strong knowledge of optical metrology tools, including Optical Critical Dimension (OCD), XPS, SIMS, and Thin Film measurement systems.
  • o Hands-on experience troubleshooting and optimizing metrology tool performance in collaboration with HQ and client engineering teams.
  • Customer Focus: Strong customer-facing approach with the ability to build credibility, trust, and long-term relationships.
  • Business Acumen: Solid understanding of strategic account dynamics, customer priorities, and the ability to connect technical solutions to business value.
  • Communication: Exceptional interpersonal and technical communication skills in English.
  • Presentation: Strong presentation skills with the ability to articulate complex technical concepts to diverse audiences, including senior stakeholders.
  • Mindset: Self-starter with strategic thinking, analytical rigor, and execution excellence.

Get to know us better:

Nova (NASDAQ: NVMI) is a global company and a leading provider of innovative metrology solutions for process control in semiconductor manufacturing.

With a team of ~1200 people in three R&D centers and 27 field offices, we bring insights into the world’s most advanced industry. We leverage multiple technology fields such as physics, optics, chemistry, and algorithms to develop hardware and software solutions that measure almost every advanced computer chip built in the world.

Nova dives deep into dimensions and layers at the atomic level to extract unique insights and provide our customers with crucial decision-making data, managing critical challenges by providing unique, differentiated solutions.

Our outstanding people-focused and innovative culture means every person at Nova has the power to make an impact and significantly redefine what people can achieve through technology.

Join us if you are 

A dreamer and brilliant high aimer who sees the impossible as the starting point and loves working in a multidisciplinary global team to create innovative breakthroughs.

If you need assistance due to a disability, you may contact us at [email protected]

Skills Required

  • 7-10 years in technical leadership roles
  • Ph.D. or M.Sc. in Electronics, Materials Engineering, Physics, or related field
  • Strong knowledge of optical metrology tools
  • Customer-facing experience
  • Exceptional communication skills in English
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The Company
HQ: Fremont, California
1,769 Employees

What We Do

Nova delivers continuous innovation by providing advanced metrology solutions for the semiconductor manufacturing industry. Deployed with the world’s largest integrated-circuit manufacturers, Nova’s novel technologies provide semiconductor manufacturers with the right process insight and clarity required to boost process performance, product yields and time to market. Nova’s people are masters at bringing pioneering metrology solutions to the world of process control. We are experts at industrializing lab technologies and developing emerging metrology solutions to enhance process control and facilitate our customers’ challenging technical transitions. We offer a combination of materials and dimensional metrology, advanced modeling algorithms combining machine learning and big data within both integrated and stand-alone configurations, enabling our customers to gain deeper insight throughout the entire R&D and manufacturing processes. Headquartered in Rehovot, Israel, Nova has dedicated customer operations and service centers around the world. Additional information may be found at www.novami.com If you need assistance due to a disability, you may contact us at [email protected]

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