Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
The Technical Account Manager is a key technical partner responsible for leading the planning, architecture, coordination, and delivery of professional services engagements. This role focuses on designing and managing high-impact availability solutions, with a strong emphasis on data protection and monitoring, while ensuring successful outcomes for customers.
What You’ll Do- Contribute to proposals and Statements of Work (SOW)
- Deliver implementation and consulting services aligned with Veeam solutions
- Manage projects including planning, scheduling, and stakeholder communication
- Support solution design, assessment, and implementation effort estimation
- Troubleshoot post-implementation issues and optimize customer environments
- Develop technical documentation and best practices
- Deliver customer training and knowledge transfer sessions
- Support pre-sales activities and identify opportunities to expand Veeam solutions
- Act as a liaison between customers and Veeam Support
- Drive continuous improvement of processes and documentation
What You’ll Bring
- Experience with virtualization technologies such as VMware and/or Hyper-V
- Hands-on experience with Veeam solutions or other backup/data protection technologies
- Good understanding of storage and backup architectures (e.g., NetApp, Dell, HPE, etc.)
- Exposure to cloud platforms (AWS, Azure, or similar) and modern IT environments
- Familiarity with cybersecurity fundamentals (e.g., common threats, backup/DR best practices)
- Experience in consulting, implementation, or project delivery
- Ability to manage multiple projects and stakeholders in parallel
- Strong communication and stakeholder management skills
- Ability to understand customer requirements and propose suitable technical solutions
- Business-level Japanese and conversational English proficiency (ability to communicate with global teams)
- Bachelor’s degree in a relevant field, or equivalent practical experience
- Relevant certifications (e.g., VMware, Microsoft, or similar) are a plus, not mandatory
- Paid annual leave plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Flexible Spending Allowance (FSA) for medical, dental, vision, wellness, fitness, and tech-related expenses
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
#LI-Hybrid #LI-EL1
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By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
Skills Required
- Experience with virtualization technologies such as VMware and/or Hyper-V
- Hands-on experience with Veeam solutions or other backup/data protection technologies
- Good understanding of storage and backup architectures (e.g., NetApp, Dell, HPE, etc.)
- Exposure to cloud platforms (AWS, Azure, or similar) and modern IT environments
- Familiarity with cybersecurity fundamentals (e.g., common threats, backup/DR best practices)
- Experience in consulting, implementation, or project delivery
- Ability to manage multiple projects and stakeholders in parallel
- Strong communication and stakeholder management skills
- Ability to understand customer requirements and propose suitable technical solutions
- Business-level Japanese and conversational English proficiency
- Bachelor's degree in a relevant field, or equivalent practical experience
- Relevant certifications (e.g., VMware, Microsoft, or similar)
Veeam Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veeam and has not been reviewed or approved by Veeam.
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Healthcare Strength — Healthcare coverage is comprehensive with options that include employee-only no-cost tiers, plus mental-health support through an assistance program. Feedback suggests these offerings compare well in tech.
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Leave & Time Off Breadth — Time off includes unlimited PTO in the U.S., paid company holidays, quarterly company-wide recharge days, and paid volunteer time. Feedback suggests team norms influence how fully this flexibility is utilized.
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Strong & Reliable Incentives — Sales and pre-sales roles feature meaningful on-target earnings with competitive base and variable structures. Feedback suggests these plans provide strong upside for high performers.
Veeam Insights
What We Do
Veeam provides a single platform for modernizing backup, accelerating hybrid cloud and securing data. Veeam has 400,000+ customers worldwide, including 82% of the Fortune 500 and 69% of the Global 2,000. Veeam’s 100% channel ecosystem includes global partners, as well as HPE, NetApp, Cisco and Lenovo as exclusive resellers, and boasts more than 35K transacting partners worldwide.
