Technical Account Manager

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Canada
Remote
Mid level
Cloud • Social Media • Software
The Role
As a Technical Account Manager, you will provide technical support to clients, deliver presentations, and engage with product feedback to drive adoption of LocalStack's solutions.
Summary Generated by Built In

We are a fast-growing Series A startup building cutting-edge technology to revolutionize cloud development processes and support highly efficient dev&test feedback loops. We’ve closed our last $25mil round in Q4 2024, led by Notable Capital, CRV and Heavybit.

At its core, LocalStack provides a high-fidelity emulator and local cloud development platform. Imagine developing cloud applications and data pipelines entirely on your local machine within a lightweight cloud sandbox, running in Docker!

Our mission is to empower developers to rapidly build and test their cloud applications, allowing for a more enjoyable dev experience, and saving valuable time and resources.

LocalStack has a large and active open-source community (57k+ stars on GitHub) with over 100k active users worldwide and 290M+ downloads to date. Our customer base ranges from SMBs to Global Fortune 500 companies.

We are sustainably growing our globally distributed team across sectors

LocalStack is headquartered in Zurich/Switzerland 🇨🇭, with a main engineering office in Vienna/Austria 🇦🇹 and remote team members from 🇺🇸the US, 🇫🇷FR, 🇬🇧UK, 🇨🇦CA, 🇪🇸ES, and many more countries.

👉Check our Notion Candidate Handbook and our GitHub!


Requirements

What you will be working on/responsible for

  • Prepare and deliver compelling technical presentations, demos, and webinars
  • Providing in-depth technical expertise and tailored post-sales content based on customer needs
  • Cultivate strong relationships with clients, acting as a trusted advisor and technical point of contact
  • Drive adoption and further implementation of LocalStack across different teams by engaging in discovery sessions, addressing technical objections
  • Work with product and engineering organization on actionable product feedback from customer interactions

Experience we expect you to bring to the role

  • Deep technical knowledge in cloud computing concepts and technologies (with strong AWS skills preferred).
  • Hands-on experience with Infrastructure as Code (IaC) and application development frameworks (e.g., Terraform, CDK, Pulumi, Serverless).
  • Relevant technical certifications (e.g., AWS Solution Architect Associate) or equivalent practical experience.
  • Knowledge of cloud development processes, dev/test feedback loops, and local cloud development platforms.
  • Stay current with industry trends, competitor activities, and emerging technologies to continually enhance technical expertise.
  • Experience working in a startup/scale up ecosystem (preferred)

🌱 Values we hold in LocalStack

  • Care: we create with compassion. We prioritize empathy and understanding in every interaction. By genuinely caring for our team, customers, and community, we create an environment where people thrive and impactful work flourishes
  • Ownership: we own the outcome. We take responsibility for our work and are passionate about its impact. We foster autonomy, inspire ambition, encourage ownership, and empower everyone to unlock their potential and make an impact.
  • Openness: we build trust together. We build trust through open communication and honest feedback. By sharing ideas and embracing diverse perspectives, we create stronger, more connected teams that work toward shared goals.
  • Courage: we dare to innovate. We embrace bold challenges and take calculated risks to move the needle. We step outside our comfort zones, experiment fearlessly, and turn setbacks into springboards for growth.
  • Excellence: we chase the extraordinary. We chase excellence by pushing boundaries and delivering results that go beyond the ordinary, constantly raising the bar and striving for greatness in everything we do. Excellence is not just the outcome, itʼs how we approach every task with purpose, passion, and a commitment to delivering exceptional value.

Benefits
    • Fully remote
    • Competitive salary
    • Annual company retreat
    • 2 extra company-wide holidays
    • Friendly and inclusive workplace culture (community guilds and online company events)

We'd love to hear from you! Join us in shaping the future of cloud development at LocalStack.

To apply, follow the LI application process or apply on our career page. Make sure to include a short motivation outlining why you are the perfect candidate for this role.

If your profile looks like a good match we will be in touch to organize further steps within 2 weeks.

Please note, that due to a high volume of candidates, we cannot offer personalized feedback to each candidate.

Top Skills

AWS
Cdk
Cloud Computing
Pulumi
Serverless
Terraform
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The Company
San Diego, CA
60 Employees

What We Do

At LocalStack, we provide the #1 platform for local cloud development & testing, offering the most advanced cloud emulation for AWS services. Our aim is to assist individual cloud developers and enterprises in becoming solution nimble, optimizing costs, reducing contention, and delivering resilient and secure value to their customers.

LocalStack is ideal for designing and testing highly resilient and secure solutions on your local machine before live deployment. Our platform facilitates integration testing of cloud solutions both locally and in CI/CD environments, enhancing developer velocity and feature quality.

With LocalStack, you fully emphasize on black-box solution tests that fully exercise the inputs and outputs of your system, rather than solely focusing on unit tests.

Our solution also enables rapid design and development of sophisticated cloud solutions with little to no changes needed for IaC pipelines. In addition, by emulating cloud services locally, LocalStack enables additional features and workflows that are not feasible on the cloud, such as local chaos engineering, IAM security testing, team collaboration, and more!

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