Since public launch, Emergent has reached $50M ARR in 7 months. 5M+ users across 190+ countries have built 6M+ applications on Emergent. We’ve raised $100M, backed by Khosla Ventures, SoftBank, Google, Lightspeed, Prosus, Together, and Y Combinator.
We’re solving the hard part of AI-driven software creation: correctness, reliability, security, and scale in real production systems. The team is built by repeat founders, Olympiad medalists, IIT & IIM alumni, and leaders from Google, Amazon, and Dropbox.
We’re hiring builders who want ownership, speed, and impact at global scale.
What you will do:
- Act as the dedicated point of contact for customers, handling questions, issues, and escalations with urgency and professionalism. Proactively manage and resolve high-priority customer issues, ensuring rapid and efficient resolutions
- Serve as a Technical Subject Matter Expert for Emergent’s platform, providing best practice advice and guidance on Emergent’s products and services
- Solve technical issues of high-value customers and offer technical guidance and advice
- Work with Customer Product Partners to offer white-glove service to offer white-glove service: Ensure customers feel supported and engaged through attentive, personalized guidance and prompt resolution
What you will need
- 4+ years in technical support, developer support, or systems engineering
- Experience providing rapid-response support to high-value or enterprise customers
- Strong debugging skills with JavaScript, Python, or similar languages with strong infrastructure expertise
- Excellent written and verbal communication under time pressure - able to convey technical concepts clearly to non-technical audiences and guide them
- Well versed in code reviews, design discussions and solving complex systems problems
- Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure
- A proactive, ownership-driven mindset and genuine empathy for customers building on Emergent
- Passion for helping customers succeed in vibe coding and building their dream apps while delivering a top-tier customer experience and helping them succeed
You'll have the opportunity to:
- Work with cutting-edge technology while solving novel analytical challenges
- Shape the future of how businesses measure and optimize AI agent effectiveness
- Career growth path to Internal Tooling/ Engineering/ Product team
Let’s build the future of software together
Top Skills
What We Do
Backed by Lightspeed, Y Combinator, Together Fund, and Prosus, Emergent is reimagining how software gets built.
Our vision is to democratize development, enabling anyone with an idea to become a creator and making software accessible to a billion people worldwide.
Our autonomous coding agents turn plain-language ideas into fully functional applications, tested, version-controlled, and deployable in minutes. What once took weeks now happens with a single click. Enterprises use Emergent to write, maintain, and test millions of lines of code autonomously, cutting development cycles from months to days.
Headquartered in San Francisco, we’re led by repeat entrepreneurs with a proven track record of building successful startups, joined by a world-class team of Olympiad medalists, IIT & IIM alumni, and veterans from Google, Amazon, and Dropbox. Together, we’re building at the frontier of AI and systems engineering—shipping daily and setting new standards for AI-driven development.
In just 90 days, we scaled to $15M ARR, making us one of the fastest-growing AI startups in the world, with users across 180+ countries.
Join us in shaping the future of software development.
