Technical Account Manager

Evolution is a leading provider of premium gaming solutions to the world's most successful online casino operators. Our innovative and high-quality offer includes brands like Red Tiger, Evolution Live, NetEnt, and Ezugi.

The Red Tiger division in Sofia is structured around tightly knitted, close-to-family, self-sufficient teams. This creates efficient work cycles, an unmatched work environment, and well-defined dependencies that ultimately give us award-winning products such as Crazy Time, Lightning Roulette, and Gonzo’s Quest.

We have an extensive track record of number 1s, and we are always looking for great people to help us create the next big product hit. That is why Evolution Bulgaria thrives on pushing limits and being at the forefront of game design to deliver on our Engineering mission: a flawless player experience.

In this role you will: 

• Build and manage close relationships with allocated B2B clients and internal stakeholders;
• Develop solutions and influence the strategic direction of clients
• Plan and lead processes between clients/internal stakeholders and in-house developers to meet, organize and simplify requirements;
  closely with internal teams to make sure all deadlines and client criteria are met;
• Working hours: 9:00-18:00. Please note that the position serves the EMEA market and therefore follows the EMEA working hours.

• Fluent English (C1 level)
• Advanced proficiency in Microsoft Excel, including complex formulas (e.g., XLOOKUP/VLOOKUP), PivotTables, data validation, conditional formatting, etc.
• Experience in managing customer relationships and software release
• Experience in Project/Account management
• Flexibility and ability to work with minimum supervision
• Strong interpersonal skills
• Clear, concise written and verbal communication
• Ability to explain complex ideas to non-technical people
• Active listening, not just waiting to talk
• Remaining composed during conflict or dissatisfaction

Good to have

• API integration knowledge
• Product delivery management experience
• Good understanding of development lifecycle
• Previous experience in the iGaming industry would be considered an advantage

What we offer:

• Environment tailored to allow you to realize your full potential;
• Awesome mix between all benefits of a large company and all advantages of creative startup culture;
• Tailor-made career program and many opportunities to grow and prove yourself;
• Company-funded training;
• Social benefits - Multisport card, additional medical insurance;
• Modern office in the city center with an amazing view.