Technical Account Manager

Posted 21 Days Ago
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Hiring Remotely in Bucharest, București
In-Office or Remote
Senior level
Cloud • Fintech • Payments • Financial Services
The Role
The Technical Account Manager provides expert support to clients in the banking and payments sector, ensuring their technical setups align with strategic goals while fostering strong relationships.
Summary Generated by Built In

At Paymentology, we’re redefining what’s possible in the payments space. As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard, Visa cards at scale - across more than 60 countries.

Our advanced, multi-cloud platform delivers real-time data, unmatched scalability, and the flexibility of shared or dedicated processing instances. It's this global reach and innovation that sets us apart.

We’re looking for a Technical Account Manager to act as the primary technical point of contact for clients, providing expert advice on implementation, optimisation, and ongoing support. This role ensures that clients' technical environments are aligned with their strategic goals while maintaining strong, trust-based relationships. If you excel at translating complex technical needs into actionable solutions, and thrive on collaboration between clients and internal teams, this is your opportunity to make a global impact.

What it takes to succeed:

  • Deep understanding of payments and banking as a service, with proven expertise in payment data management.
  • ISO 8583 knowledge
  • 8–10 years of experience managing enterprise clients across multiple countries and cultures, with exposure to multinational corporations & banks.
  • Strong analytical and critical thinking skills with excellent attention to detail.
  • Proficiency in Microsoft Office Suite for data analysis, communication, and presentations.
  • Exceptional customer service orientation and ability to build strong client relationships.
  • Strong communication skills, including the ability to engage confidently with C-suite executives.
  • Ability to work independently and collaboratively within cross-functional teams.
  • Calm and effective under pressure, with strong organisational and project management skills.

Top Skills

Iso 8583
Microsoft Office Suite
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The Company
Gauteng
340 Employees
Year Founded: 2015

What We Do

Paymentology is the leading next-gen cloud-native global issuer-processor. We provide digital banks, retail banks, fintechs and telcos the technology, team and experience to easily issue and process any type of physical or virtual card; debit, prepaid, credit and more. Anywhere in the world, rapidly and at scale.

Our superior multi-cloud platform offering both shared and dedicated processing instances, vast global presence, and richer real-time data set us apart as the leader in payments. Our payments experts bring deep, local market knowledge on the ground in 60 countries, across 14 time zones, guaranteeing 24/7 support.

We are deeply committed to increasing financial inclusion worldwide,
and to making a positive impact in the communities in which we operate

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