Technical Account Manager

Overview of 66degrees

66degrees is a leading consulting and professional services company specializing in developing AI-focused, data-led solutions leveraging the latest advancements in cloud technology. With our unmatched engineering capabilities and vast industry experience, we help the world's leading brands transform their business challenges into opportunities and shape the future of work.

At 66degrees, we believe in embracing the challenge and winning together. These values not only guide us in achieving our goals as a company but also for our people. We are dedicated to creating a significant impact for our employees by fostering a culture that sparks innovation and supports professional and personal growth along the way. 

Overview of Role

66degrees’ Technical Account Managers work with some of the largest cloud users in the world, helping them transform their businesses with technology. Our Technical Account Managers combine Google Cloud Platform expertise with an understanding of business strategy, finance, and operations to help companies turn the cloud into a competitive advantage.

Our Technical Account Managers own a book of customers, building relationships and helping solve cross-functional challenges for technical, business, and financial stakeholders. Our Technical Account Managers develop and own strategic account plans, and help drive communications across our entire customer-base.

If you’re looking to apply your passion for technology to helping customers solve business problems, foster deep relationships with exciting customers, and be a key contributor at one of the leading Google Cloud partners – let’s talk.

Responsibilities

• Develop and maintain relationships with both technical and business stakeholders 
• Understand customer cloud technology challenges and identify opportunities to solve those challenges with GCP and related solutions
• Develop and execute strategic account plans to drive the adoption of GCP and other key technologies within a book of business 
• Develop and execute cloud cost management strategies based on principles of FinOps
• Work closely with technical and sales teams to ensure the successful implementation and adoption of GCP solutions and consulting services
• Track and report on customer satisfaction, account retention, and revenue growth
• Contribute to driving excellent customer experience through customer outreach campaigns and internal process improvement 
• Stay up-to-date on the latest GCP news and broader technology trends

Qualifications

• Bachelor's degree in business administration, computer science, or a similar field
• 5+ years of experience as an account manager, business analyst, consultant, or in a technical discipline   
• Experience with cloud computing technologies, such as GCP, AWS, or Azure
• Proficient with Google Sheet formulas, task automation, and data validation
• Proven ability to develop and execute strategic account plans
• Ability to converse with a wide range of personas ranging from engineers to C-level executives in IT 
• Excellent communication and presentation skills
• Strong analytical and problem-solving skills

66degrees is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, religion, sex, gender, gender identity, national origin, age, weight, height, marital status, sexual orientation, veteran status, disability status or other legally protected class.