Technical Account Manager

Posted 2 Days Ago
Be an Early Applicant
United Kingdom
Senior level
Information Technology • Security • Cybersecurity
The Role
The Technical Account Manager drives post-sales processes with customers, maintaining business and technical relationships, identifying new opportunities, and managing pipeline activities. They respond to technical inquiries, conduct Proof-of-Concepts, and collaborate with product teams while acting as a customer champion.
Summary Generated by Built In

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The Technical Account Manager (TAM) is responsible for actively driving the post-sales process with direct and channel customers. The TAM must be able to articulate the Company's technology and product positioning to both business and technical users. He/she must be able to identify all technical and business issues of aligned accounts to ensure customer satisfaction, through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle.

  • Maintain and develop business and technical relationships at all levels within aligned accounts
  • Identify and develop potential new business opportunities within aligned accounts
  • Respond to customer questions on technical and business-related issues
  • Clearly demonstrate and align product capabilities to customer goals
  • Carry out technical Proof-of-Concept process as needed
  • Manage opportunity pipeline activity through the Company’s CRM
  • Delivery of high-level and detailed sales presentations
  • Respond to functional and technical elements of RFIs/RFPs
  • Convey customer requirements to Product Management, Marketing and Engineering teams
  • Work as the customer champion within the Company


Qualifications
Ideal candidate will be self-motivated with strong knowledge of security, compliance and/or monitoring systems and typical business processes. Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports. Organised and analytical, able to eliminate sales obstacles through creative and adaptive approaches.

  • Bachelor’s degree or 5-7 years relevant experience
  • Excellent English written and oral communication skills
  • Able to travel throughout the sales territory
  • Preferred knowledge of key technologies and subjects including TCP/IP and networking, Vulnerability Management, Policy Compliance/Audit Tools, Firewalls, Web App Security, Endpoint Detection and Response, other relevant enterprise security solutions
  • A working knowledge of Container environments is an advantage.

Top Skills

Tcp/Ip
The Company
2,736 Employees
On-site Workplace
Year Founded: 1999

What We Do

Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings.
The Qualys Cloud Platform leverages a single agent to continuously deliver critical security intelligence while enabling enterprises to automate the full spectrum of vulnerability detection, compliance, and protection for IT systems, workloads and web applications across on premises, endpoints, servers, public and private clouds, containers, and mobile devices. Founded in 1999 as one of the first SaaS security companies, Qualys has strategic partnerships and seamlessly integrates its vulnerability management capabilities into security offerings from cloud service providers, including Amazon Web Services, the Google Cloud Platform and Microsoft Azure, along with a number of leading managed service providers and global consulting organizations. For more information, please visit http://www.qualys.com

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