The Role
Manage strategic customer accounts by aligning multiphysics simulation solutions with business objectives and technical challenges. Partner with sales and cross-functional teams to develop account plans, expand technology adoption, identify growth opportunities, guide technical activities, oversee support quality, and build trusted relationships with customer stakeholders and executives. The role requires broad knowledge across multiple physics disciplines, strong communication skills, and up to 25% domestic travel.
Summary Generated by Built In
The Senior Application Engineer role would require in depth interfacing with customers and prospects by a given set
of accounts. This calls for technical diligence to be able to position a Multiphysics Portfolio in its holistic spread. This
shall require an intact appreciation for customer business objectives, key business initiatives (KBIs), technical
challenges and infrastructure configurations. Such role can span across physics involving Structural Mechanics, Fluid
Dynamics, Optics, ElectroMagnetics, Systems Engineering, Data Management, AI/ML. While holding and honing the
skills to directly exercise one of these areas, the Senior Application Engineer should be a decent generalist to identify
technology opportunities across all relevant disciplines and drive them with an initial interfacing with the respective
customer accounts.
Requirements
• Establish a long term and sustainable relationship with the assigned accounts by aligning appropriate
simulation technology solutions with the client’s KBIs reflecting the short term and long term requirements
• Partner with the Sales Account Manager (SAM) to develop account plan and growth strategy aligned with
customer’s KBIs to create a win-win environment
.
• Plan and lead strategic long term and short-term technical activities working with SAM and the larger
CADFEM teams (Presales, Support, Services, Marketing) to help achieve the overall sales goals
• Constantly work towards expanding the simulation footprint; identify areas of opportunity at the account to
displace competition, add products, add users and expand adoption.
• Lead account-based foray strategy to drive technology proliferation campaigns including adoption and
deployment.
• Review at the high level, all technical support activities and work with the local support manager to ensure
follow-up and coaching for technical staff to ensure the quality goals are met.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Exercises judgment in the evaluation, selection, and adaptation of techniques and procedures
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Desired Candidate Profile:
• Master’s in an engineering discipline with a minimum of 4 years of experience in leveraging physics based
simulations
• Ability to understand, represent and effectively communicate all technical activities associated with the
accounts across all physics and product lines
• Demonstrated ability to foster collaboration and coordination with personnel distributed across multiple
departments/locations
• Strong organizational and time management skills, possesses a sense of urgency
• Strong presentation, communication, and interpersonal skills
• Must have passion and drive for personal technical excellence and high performance
• Ability to travel domestically up to 25% of time
Benefits
Our motto "Simulation is more than software" enables a rejoicing and greater appreciation of diverse physics
• Varied tasks with responsibility and a steep learning curve.
• Work as part of a dynamic team of experts at the cutting edge of technology.
• A forward-looking environment with plenty of freedom and ongoing training resources for professional and
personal development.
• Special attention to work-life balance.
Skills Required
- Master's degree in an engineering discipline
- Minimum of 4 years of experience leveraging physics-based simulations
- Ability to understand, represent, and communicate technical activities across physics and product lines
- Ability to collaborate and coordinate with personnel across multiple departments and locations
- Strong organizational and time management skills
- Strong presentation, communication, and interpersonal skills
- Passion and drive for technical excellence and high performance
- Ability to travel domestically up to 25% of the time
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The Company
What We Do
CADFEM India Pvt Ltd is the Indian operation of CADFEM, a simulation and digital-engineering provider. The company supplies engineering simulation software and hardware, supports Ansys users, and delivers consulting, implementation, engineering, workflow-automation, and training services. Its solutions help organizations apply numerical simulation in product development and research, with expertise spanning many industries and applications, including aerospace and defense. The India role specifically serves government aerospace and defense customers.
