SingleStore is looking for an Associate Technical Account Manager to join our Technical Account Management team in Portugal. This role is ideal for a technically curious, customer-focused professional who enjoys solving problems, learning new technologies, and helping enterprise customers successfully operate complex data platforms.
As an Associate TAM, you will partner with experienced Technical Account Managers to help customers successfully adopt SingleStore, optimize production environments, and build long-term technical relationships. This is an excellent opportunity to develop expertise in distributed databases, cloud infrastructure, Kubernetes, and enterprise customer management.
What you'll do:- Support enterprise customers post-sales.
- Assist with onboarding and product adoption.
- Build trusted customer relationships.
- Troubleshoot technical issues.
- Coordinate with cross-functional teams.
- Monitor customer health and risks.
- Recommend technical best practices.
- Document customer activities and action plans.
- Track issues through resolution.
- Grow expertise in cloud and database technologies.
- Bachelor's degree or equivalent experience.
- 1–3 years in a customer-facing technical role.
- Strong troubleshooting skills.
- Basic knowledge of SQL, Linux, or databases.
- Familiarity with cloud platforms (AWS, Azure, or GCP).
- Exposure to Kubernetes is a plus.
- Strong communication skills.
- Organized and detail-oriented.
- Eager to learn new technologies.
- Enterprise SaaS experience is a plus.
Skills Required
- Bachelor's degree or equivalent experience
- 1-3 years in a customer-facing technical role
- Strong troubleshooting skills
- Basic knowledge of SQL
- Basic knowledge of Linux
- Basic knowledge of databases
- Familiarity with cloud platforms (AWS, Azure, or GCP)
- Exposure to Kubernetes
- Strong communication skills
- Organized and detail-oriented
- Eager to learn new technologies
- Enterprise SaaS experience
What We Do
SingleStore helps businesses adapt more quickly, embrace diverse data and accelerate digital innovation by operationalizing all data through one platform for all of their moments that matter. These capabilities are provided as a service in AWS, Azure, and GCP and through your own deployments with SingleStore Managed Service and SingleStore DB. Visit www.singlestore.com or follow us on Twitter @SingleStoreDB. Founded in 2011, SingleStore delivers innovative breakthroughs for modern data workloads spanning transactions, analytics and AI for leading businesses undergoing digital transformation. Backed by GV (formerly Google Ventures), Glynn Capital, Accel, Caffeinated Capital, Data Collective and IA Ventures. SingleStore employs over 200 people across its offices in Portland, San Francisco, Seattle, Silicon Valley, Lisbon, London and the Ukraine. As a converged data platform leader, with hundreds of customers including more than half of the world’s top 10 banks, two of the top three telcos, and 12 of the Fortune 50. In 2019, the company introduced the world to Helios, now called SingleStore Managed Service, its cloud database available in AWS, GCP and Azure. SingleStore is proud to work with leading partners such as IBM/Red Hat, Virtusa, FiServ, InfoSys, and Tata to deliver innovative solutions to customers.
Why Work With Us
SingleStore is designed for the world’s SaaS builders, data leaders and digital disruptors. Brands like Hulu, Uber, Comcast and more choose SingleStore to reduce operational and design burdens of their real-time analytical applications to supercharge limitless data experiences. That means riders quickly connect with their drivers.
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