ProcessMaker is a leading AI-enriched process automation platform that helps organizations optimize and scale their business operations. By combining workflow automation, AI-driven decision-making, and advanced analytics, ProcessMaker empowers businesses to streamline complex processes, improve efficiency, and enhance customer experiences.
Please see below requirements for the Technical Account Manager.
Key Responsibilities:
- Be part of the implementation of software projects.
- Follow best practices and coding standards, while keeping in mind the scope, goals and deliverables.
- Review User Guides and Technical Guides. - Identify bugs and issues in each project developed in ProcessMaker.
- Coordinate internal resources and third parties/vendors for the flawless execution of projects.
- Manage changes to the project scope, schedule, and costs using appropriate verification techniques.
- Function as an integral part of the team, actively contributing towards the development of our services.
- The position requires constant communication with clients and teams in English.
- Establish and maintain relationships with third parties/vendors.
Essential Functions:
- Programming in PHP, Laravel, VueJS and other (scripting) languages if this is needed.
- The position requires constant communication with clients and teams in English.
- Report all issues or constraints to the team and Technical Lead.
- Review the Jira system to complete the assigned tasks during the day.
- Be able to inform in the scrum meeting the status of the tasks assigned in the day.
Minimal Qualifications:
- Proven experience as a Software Engineer or similar role.
- Technical background with a solid understanding of software development and web technologies.
- Strong understanding of software development lifecycle (SDLC) and Agile methodologies.
- Exceptional communication in spoken English.
- Experience working with remote and on-site multicultural teams.
- Strong problem-solving skills and ability to manage multiple projects simultaneously.
- Bachelor’s degree in Computer Science, Engineering, or a related field.
PLEASE SUBMIT YOUR APPLICATION AND RESUME IN ENGLISH
Top Skills
What We Do
Decisions provides a rules-driven, no-code platform, enabling companies to drastically reduce their time to market for their applications. Decisions technology is deployed as the basis of multiple commercial applications in healthcare, life sciences, finance, logistics, and operations software. It is used directly by companies on almost every continent, ranging from mid-size companies to many Fortune 500 corporations.
Decisions provides one no-code platform for all types of business processes. With our no-code visual designer you can deploy fast and empower business users to manage their own processes. There are thousands of features built-in, ready to drag and drop and you’re done! Our rules-driven automation allows you to adapt quickly to price changes, regulations, customer demands and more.
We have seen technology evolve rapidly during the past decade, and the disruption of Covid-19 cannot be understated. Entire industries have been forced to reengineer how they get work done. The chaos caused by the pandemic has shown how ill-prepared many businesses are to adapt to sudden changes. For example, processing paperwork is difficult when employees are remote and paper forms are physically at the office.
Without automation, these processes grind to a halt. Systems and processes that are inflexible and cannot scale break down when people change their behavior all at once. These are just some of the challenges presented by the global pandemic that are accelerating the adoption of automation and digital transformation.
We remain committed to delivering an experience that gives more control and configuration ability to administrators. Specifically, allowing programmers to build things that can be configured by non-programmers in a way that is safe, visible and flexible. This challenge has driven us to create numerous technologies in use today at some of the world's largest and most innovative companies.
