Technical Account Manager, Federal

Posted 2 Days Ago
Be an Early Applicant
Texas
165K-190K Annually
Senior level
Information Technology • Security • Cybersecurity
The Role
The Technical Account Manager is responsible for managing post-sales processes with US Federal clients, providing technical support, identifying new business opportunities, and effectively communicating customer needs to internal teams. The role requires strong presentation skills and involves extensive customer interaction at all organizational levels.
Summary Generated by Built In

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Description

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with US Federal customers. The TAM must be able to articulate the company's technology and product positioning to both technical and leadership personnel. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain technical relationships with technical & executive level contacts for assigned accounts.

This position is open to candidates based in the central, mountain and pacific time zones.

Responsibilities

  • Provide product and technical support for assigned accounts
  • Identify and develop potential new business opportunities
  • Convey customer requirements to Product Management, Marketing and Engineering teams
  • Provide functional and technical support to customers
  • Respond to customer questions on technical best practices and business related issues
  • Deliver high-level and detailed technical sales presentations
  • Responsible for attending conferences, seminars, etc

Qualifications

  • Ideal candidate must be self-motivated with strong knowledge in the technical security space: security assessment, configuration auditing, network security, indicators of compromise, DAST, endpoint security, IaaS security & other enterprise security solutions.
  • Knowledge in variety of Federal Compliance issues a plus: FedRAMP, STIGs, FIPs.
  • Must possess strong presentation skills and be able to communicate professionally in response to emails, RFIs, RFPs
  • Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff
  • Organized and analytical, able to eliminate technical sales obstacles through creative and adaptive approaches
  • 5-7 years relevant experience
  • Bachelors degree or equivalent experience
  • Excellent written and oral communication skills
  • Able to travel throughout sales territory
  • Technical security experience in the Federal space to include system integrators a plus

#LI-Remote

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Annual Salary Guidelines: $165,000 - $190,000

Qualys is an Equal Opportunity Employer, please see our EEO policy.

The Company
2,736 Employees
On-site Workplace
Year Founded: 1999

What We Do

Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings.
The Qualys Cloud Platform leverages a single agent to continuously deliver critical security intelligence while enabling enterprises to automate the full spectrum of vulnerability detection, compliance, and protection for IT systems, workloads and web applications across on premises, endpoints, servers, public and private clouds, containers, and mobile devices. Founded in 1999 as one of the first SaaS security companies, Qualys has strategic partnerships and seamlessly integrates its vulnerability management capabilities into security offerings from cloud service providers, including Amazon Web Services, the Google Cloud Platform and Microsoft Azure, along with a number of leading managed service providers and global consulting organizations. For more information, please visit http://www.qualys.com

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