What will you do:
Arrow is looking for a Technical Account Manager-Cyber Security to join our team in Milan or Bolzano. You’ll be working in the technical department promoting our company's products and IT solutions to the Partners.
Acquiring the necessary certifications and Network and Storage – based solutions in our Vendor Portfolio will be part of your continuous development of the necessary skills.
After the first enablement you’ll be supporting the internal departments and then delivering technical presentations, demos, PoC (Proof of concepts) implementations, conducting trainings and webinars and providing technical advice and support for customers. You’ll also be participating in technology fairs and events.
Technical Account Manager- Cyber Security
What will you be doing at Arrow ECS?
Supporting the business teams in the development, construction of offers to the clients and answering different technical questions on your assigned solutions.
Obtain technical certifications and expand your practical skills for different Vendors.
Training, webinar, technical presentations, product demos, PoCs.
Customer visits (virtual and onsite) by Vendor competence with sales colleagues.
Working on a defined list of customers to enable or to develop according to the Business Unit needs
Continuously being trained in the latest technologies.
Manage Customer support cases by using our ticketing system.
What we are looking for:
Customer orientation with a sense of innovation and technology Experience on Network and Storage Vendors
Experience in IT technology especially in Network and Cyber Security
F5 Networks' products and services knowledge as a plus.
Experience in technical presentations, demos, PoC implementations.
Experience in running training courses and webinars.
Experience in relation with technical stakeholder and in channel business
A real and innate passion to learn new technologies, a strong attitude for new and different challenges, be the best in what you learn.
Technical IT high school or technical degree in Computer science
Strong communication skills
Ability to identify and resolve partners issues with excelling at prioritization of the workload.
Business fluency in Italian and in English language.
Travelling is not a problem for you.
What is in it for you?
Not only do we offer a competitive salary, but we also offer benefits to match your needs:
Growth Opportunities.
Challenging & diverse tasks.
Opportunity to work with the biggest players in the IT sector.
Open Corporate Culture with a modern and dynamic work environment.
Safe and trustful employment.
Working in collaboration with different teams and sharing different experience levels.
Participating in technology fairs and events in Italy and in Europe
Personal Notebook and Mobile Phone benefits
Annual Hiring Range
On Target Earnings (Base Pay + Target Variable Pay)
38 000 to 77 500 EURO
Actual compensation offered to a candidate may vary from the posted hiring range based on factors such as geographic location, work experience, education, and/or skill level. The pay mix between base salary and target incentive (if applicable) will be finalized at the offer stage.
This position may include a benefits package tailored to the specific country of employment. Detailed information on applicable benefits, compensation structure, and contractual terms for your location will be provided during the hiring process.
Arrow is committed to equal pay for equal work. We provide upfront salary transparency and do not request past salary history from any candidate.
Submit CV in English
Arrow is an equal opportunity employer. We are committed to providing an accessible, inclusive, open, and welcoming workplace environment for people with different abilities, backgrounds, lifestyles, sexual orientation, gender identity, needs and expectations, helping all individuals to make the most of their professional potential. We honor our commitments under articles 1 and 18 of Law No. 68/1999 and give special consideration to candidates in protected categories.
Arrow è un datore di lavoro che garantisce le pari opportunità. Ci impegniamo a fornire un ambiente di lavoro accessibile, inclusivo, aperto e accogliente per persone con diverse abilità, background, stili di vita, orientamento sessuale, identità di genere, esigenze e aspettative, aiutando tutti gli individui a sfruttare al meglio il loro potenziale professionale. Onoriamo i nostri impegni ai sensi degli articoli 1 e 18 della legge n. 68/1999 e diamo particolare considerazione ai candidati delle categorie protette.
#LI-KA1
Skills Required
- Experience in IT technology, especially Network and Cyber Security
- Experience with Network and Storage vendors
- Experience in technical presentations, demos, and PoC implementations
- Experience running training courses and webinars
- Experience working with technical stakeholders and in channel business
- Ability to manage customer support cases using a ticketing system
- Technical IT high school diploma or degree in Computer Science
- Strong communication skills
- Business fluency in Italian and English
- Willingness to travel and participate in events
- Obtain vendor technical certifications as part of continuous development
- F5 Networks product knowledge
Arrow Electronics, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arrow Electronics, Inc. and has not been reviewed or approved by Arrow Electronics, Inc..
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Affordable Benefits — Medical coverage includes multiple options with income-tiered employer contributions that substantially reduce costs for lower-wage employees (the base plan was heavily subsidized for earners under $55,000). These affordability measures, alongside EAP and telemedicine, help the overall package offset middling base pay in some roles.
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Parental & Family Support — New parents receive fully paid leave (six weeks at 100% pay in prior materials, with more recent reporting of up to 12 weeks fully paid for the delivering parent in the U.S.). Backup dependent care and related family supports are also provided.
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Leave & Time Off Breadth — Many salaried roles have unlimited PTO, while hourly staff receive competitive accrual-based PTO, with added flexibility from floating holidays and observance of MLK Day. These options indicate a broad time-off framework across employee groups.
Arrow Electronics, Inc. Insights
What We Do
A Fortune 500 company, ranked #133 in 2024, with over 22,000 employees worldwide, Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. Arrow.com is the easiest place for innovators to create, make and manage technology.
Why Work With Us
Arrow is much more than products and services. We are a team of many backgrounds in a global ecosystem, working toward one common goal: to help customers create a better tomorrow, where innovation improves the quality of life and the benefits of technology are more accessible to all. Join us in building a better tomorrow for many!
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