As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Our University Recruiting program is dedicated to attracting and cultivating the future leaders of this industry. This program offers paid positions for students and recent grads, designed to provide exposure to work that makes an impact while being supported through a structured experience with seasoned professionals. Ready to join a mission that matters? The future of cybersecurity starts with you.
Location: Remote - BRA / Hybrid - São Paulo
About the Role:
As a Technical Account Management Apprentice at CrowdStrike, you’ll make a difference in global security by protecting organizations against the most advanced attackers in the world. To be successful in this role, you must be a motivated self-starter, be committed to ongoing self-education, possess strong customer service skills and have excellent technical problem-solving skills.
What You’ll Do:
Assisting the CS Operations team in report creation and analysis
Collecting feedback from internal stakeholders on process effectiveness
Developing communications and digital content to engage customers
Working on pilot programs for major initiatives
Creating customer facing health checks and reports
What You'll Need:
This program falls under Brazil’s Apprentice Law 10.097/00, which requires candidates to be under 24 years old
An eagerness to learn through hands-on experience and collaborative projects specific to your apprenticeship field.
Although CrowdStrike is a primarily remote company, collaboration is intrinsic to the success of our mission. Therefore, the strongest applicants will be those who can communicate effectively and frequently, and work well with fellow apprentices and employees.
Bonus Points:
Experience with a data analytics or business intelligence platform, such as Tableau or Snowflake
Python scripting and RestAPI experience
Cybersecurity background
Project management experience
Experience working with Windows Server Operating Systems
Knowledge of enterprise web technologies, security and cutting-edge infrastructures
Excellent customer service skills and ability to quickly establish technical credibility with customers
Excellent communication skills, written and verbal
Proven problem-solving skills
#LI-MS3
What You Can Expect:
Remote-friendly and flexible work culture
Market leader in compensation and equity awards
Paid holidays (including birthday holidays) and 401k matching (where applicable)
Professional development opportunities including workshops, tech talks, and Executive Speaker Series
Assigned mentors from across the company for continuous support and feedback
Participation in companywide initiatives including FalconFIT, Wellness Programs, and Employee Assistance Program
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Ownership of impactful projects that move the company forward
Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.
Top Skills
What the Team is Saying
What We Do
CrowdStrike has redefined security with the world’s most advanced cloud-native platform that protects and enables the people, processes and technologies that drive modern enterprise. Tested and proven, the world's largest organizations trust CrowdStrike to stop breaches with unparalleled protection against the most sophisticated cyberattacks.
The CrowdStrike culture has been built upon our Core Values since the day we began. We are Fanatical About the Customer, Relentlessly Focused on Innovation and believe that our Limitless Passion drives Unlimited Potential for every CrowdStriker. As a purpose-built remote-first company, we believe cultivating a connected culture for every employee, no matter where they are in the world, is a key ingredient in building a high-performing, diverse team.
We don’t have a mission statement. We’re on a mission—to stop breaches. Ready to join a mission that matters?
Why Work With Us
We have a culture that celebrates achievement, encourages flexibility and innovation and thrives on teamwork. We all work towards a single mission: to stop breaches. This common goal drives a sense of community and connection among our people across the globe.
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CrowdStrike Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
