Technical Account Executive

Posted Yesterday
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Chennai, Tamil Nadu, IND
In-Office
Entry level
Cloud • Security • Software • Cybersecurity
The Role
Drive technical sales by delivering on-site product demonstrations, assessing customer IT/security needs, collaborating with sales and product teams, and representing InstaSafe at partner meetings. Provide technical recommendations, gather feedback for product improvement, and manage pre-sales engagement with extensive local travel in the Chennai region.
Summary Generated by Built In
Job Description
About InstaSafe

InstaSafe is Asia’s fastest-growing cybersecurity company, empowering organizations in their digital transformation journey. Our Zero Trust Security solutions secure over 500,000 endpoints for more than 100 Fortune 2000 companies globally. InstaSafe aims to simplify cybersecurity by delivering seamless and secure access to enterprise applications, ensuring maximum security and minimal risk.

Role Overview

The Technical Accounts Executive will play a crucial role in driving the technical side of the sales process, acting as a bridge between prospects/partners and the InstaSafe product portfolio. This individual will conduct on-site visits, deliver product demonstrations, and provide technical expertise to help customers and partners understand and adopt InstaSafe’s Zero Trust Security solutions.


Responsibilities
  • Conduct technical presentations and live product demonstrations of InstaSafe’s Zero Trust solutions at customer and partner sites.

  • Understand customer IT infrastructure and security requirements to provide tailored recommendations.

  • Collaborate closely with the sales team to ensure smooth pre-sales and post-demo engagement.

  • Provide feedback from customer interactions to Product and Engineering teams for continuous improvement.

  • Stay updated on InstaSafe’s product portfolio, industry trends, and the competitive landscape.

  • Represent InstaSafe at partner meetings, events, and training sessions across the region.



RequirementsRequirements
Core Competencies
  • Technical Foundations: Strong understanding of networking concepts (TCP/IP, LAN, WAN, DNS, VPN, etc.) and familiarity with Linux operating systems and commands.

  • Solution Presentation: Ability to communicate technical concepts clearly to both technical and non-technical audiences.

  • Customer Engagement: Comfortable in face-to-face interactions with partners and customers to establish trust and credibility.

  • Territory Travel: Ability to plan and manage extensive travel to customer and partner locations within the Chennai area.

Behavioral Abilities
  • Agility: Quick to adapt to different customer environments and evolving product features.

  • Professionalism: Presentable, reliable, and able to represent InstaSafe effectively in front of partners and customers.

  • Collaboration: Works closely with sales and technical teams to deliver a seamless customer experience.

  • Learning Orientation: Passionate about acquiring new skills and keeping pace with cybersecurity trends.

Accountability: Takes ownership of the pre-sales process and customer satisfaction.


Other Requirements
  • Must possess a laptop with internet access and a two-wheeler (motorcycle/scooter) for efficient local travel.

  • Excellent communication and presentation skills to clearly articulate technical value propositions.



BenefitsJob Specifications

Position Type: Full-Time

Reporting To: Regional Sales Manager / Pre-Sales Head

Work Hours: Normal working hours with scheduling flexibility as per client meetings

Work Environment: Field-based role with home-office coordination

Travel Requirements: Extensive travel within the Chennai region

Salary Range: Competitive, with performance-based incentives

Benefits: Travel allowance, health insurance, mentorship programs, professional growth opportunities

Education: Bachelor’s degree or Diploma in Computer Science, IT, or a related field

Experience: 0–3 years (Freshers with strong fundamentals encouraged to apply)

Preferred: Exposure to cybersecurity products, SaaS solutions, or enterprise IT environments


What We Offer
  • A dynamic and supportive work environment focused on cutting-edge cybersecurity.

  • Dedicated mentorship and training to rapidly advance your technical and professional skills.

  • Competitive salary and benefits package with growth opportunities.



Skills Required

  • Strong understanding of networking concepts (TCP/IP, LAN, WAN, DNS, VPN)
  • Familiarity with Linux operating systems and commands
  • Ability to communicate technical concepts clearly to technical and non-technical audiences
  • Comfortable with face-to-face interactions with partners and customers
  • Ability to plan and manage extensive travel within the Chennai area
  • Must possess a laptop with internet access and a two-wheeler (motorcycle/scooter)
  • Excellent communication and presentation skills
  • Bachelor's degree or Diploma in Computer Science, IT, or a related field
  • 0-3 years of experience (freshers with strong fundamentals encouraged)
  • Exposure to cybersecurity products, SaaS solutions, or enterprise IT environments
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The Company
70 Employees
Year Founded: 2012

What We Do

InstaSafe is a cybersecurity leader providing cloud-based Zero Trust security solutions. The company empowers organizations in their digital transformation journey by enabling secure, seamless access to enterprise applications for mobile and remote workers. Utilizing a software-defined perimeter, InstaSafe masks applications from the open internet to provide granular access control and minimize security risks.

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