POSITION SUMMARY
The Technical Account Director for Switchgear leads the technical sales and account management functions for key Global Strategic Accounts (GSA) with a focus on Low-Voltage and Medium-Voltage Switchgear solutions for Hyperscale customers. There is a high expectation for sales growth in these global accounts. This position serves as the primary point of contact for assigned global hyperscale account, with primary accountability for customer growth strategy, KPIs, and commercial outcome.
This role is responsible for driving growth across strategic global accounts through new product opportunities, increased customer engagement, and expanded share of wallet. The Account Director serves as a trusted advisor to customers, engaging stakeholders at all levels to strengthen relationships, establish technical credibility, influence key decision-makers, and position Vertiv Switchgear solutions as the basis of design.
The Account Director defines, leads, and coordinates Vertiv’s global strategy and execution for assigned accounts, working closely with lines of business, regional sales and service organizations, engineering, product development, and executive leadership. Success in this role requires exceptional cross-functional collaboration and the ability to build strong relationships with senior customer executives and technical decision-makers.
RESPONSIBILITIES
Technical Product & Solutions Expertise
- Collaborate directly with strategic hyperscale customers to develop overall Low-Voltage and Medium-Voltage Switchgear architectures and position Vertiv’s portfolio as the basis of design.
- Establish technical credibility with customer engineering, procurement, operations, and executive stakeholders by demonstrating Vertiv’s capabilities and differentiated value.
- Strong technical sales experience, ideally in Electrical Engineering or Critical Power industries; UPS, generator, or cooling industry experience is considered.
- Understand customer technical requirements and priorities, align solutions with Vertiv product roadmaps, and identify innovative approaches to address evolving customer needs.
- Influence customer specifications and design standards to increase Vertiv’s inclusion and penetration across strategic accounts.
- Build and maintain trusted relationships with key customer stakeholders, senior executives, and technical decision-makers, to strengthen customer engagement and long-term strategic partnerships.
Strategic Account & Cross-Functional Leadership
- Partner with senior leadership, sales, product development, and engineering teams to develop, mature, and communicate technical thought leadership, reference architectures, and reference designs.
- Define and lead Vertiv’s global strategy and execution for assigned hyperscale accounts, aligning sales, service, product, engineering, and regional organizations around common objectives.
- Partner closely with Vertiv Account Directors and account leadership to align sales strategies, priorities, pipeline development, forecasting, and execution.
- Drive executive-level communications and presentations using data, market insights, and business analytics to deliver clear, compelling recommendations and influence decision-making.
- Develop and mentor adjacent Vertiv talent, reinforcing Vertiv’s values, leadership behaviors, and commitment to customer excellence.
Business & Commercial Execution
- Develop and execute short- and long-term business strategies that support corporate growth objectives and maximize revenue and share-of-wallet opportunities within assigned accounts.
- Lead strategic account planning and analysis to identify customer needs, market opportunities, competitive dynamics, and the solutions and sales strategies required to win.
- Identify and develop new product and account opportunities while expanding Vertiv’s coverage and penetration within the hyperscale market.
- Coordinate cross-functional teams to ensure effective execution of customer commitments, contractual requirements, service expectations, and delivery objectives.
- Partner with product management, research and development, engineering, sales, and service organizations to support global portfolio strategies and respond to evolving customer requirements.
QUALIFICATIONS
- 10+ years of experience in sales leadership, strategic account management, or a related role supporting high-profile or global strategic accounts.
- Proven track record of successfully closing complex, high-value transactions involving multiple stakeholders and decision-makers.
- Demonstrated ability to influence business, technical, commercial, legal, and executive stakeholders to achieve desired outcomes.
- Strong understanding of technical sales, solution development, and complex customer decision-making processes.
- Exceptional organizational, analytical, communication, and interpersonal skills.
- Strong project management and cross-functional leadership capabilities.
- Demonstrated ability to work independently, take initiative, and drive complex projects and opportunities through completion with minimal supervision.
- Ability to effectively operate in high-pressure, fast-paced environments while maintaining strong judgment, professionalism, and leadership presence.
- Proven ability to motivate, influence, and align teams toward common business objectives.
- Highly collaborative, results-oriented leader with a strong customer focus
EDUCATION AND CERTIFICATIONS
- BA or BS in Engineering, Business, or similar field is required, MBA is preferred
PHYSICAL REQUIREMENTS
- No Special Physical Requirements
TRAVEL TIME REQUIRED
- Travel 50% - Extensive domestic and some international travel will be required as needed.
PAY TRANSPARENCY
The overall anticipated total compensation package for this role in CA, NYC, NJ, DC, & HI is between $253k to $337k per year and in CT, MD, & MA $241k to $321k, inclusive of base salary and eligibility for a monthly sales incentive plan. Since monthly incentive compensation is variable, performance-based, and not guaranteed, the estimated base salary range for this role in the CA, NYC, NJ, DC, & HI locality is between $177k to $235k per year and in CT, MD, & MD $144k to $193k ; salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.
The overall anticipated total compensation package for this role in WA is between $253k to $337k per year, inclusive of base salary and eligibility for a monthly sales incentive plan. Since monthly incentive compensation is variable, performance-based, and not guaranteed, the estimated base salary range for this role in the WA locality is between $177k to $235k per year; salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to receive and/or participate in profit sharing, allowances, travel and/or car expenses, and earn sales incentives based on revenue or utilization depending on the terms of the employee’s role and individual offer details. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, FLEX PTO, holiday pay (9 days), and 401k. Additional details about total compensation and benefits will be provided during the hiring process.
The overall anticipated total compensation package for this role in CO is between $241k to $321k per year, inclusive of base salary and eligibility for a monthly sales incentive plan. Since monthly incentive compensation is variable, performance-based, and not guaranteed, the estimated base salary range for this role in the CO locality is between $144k to $193k per year; salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process. The estimated deadline to submit your application for this role is November 1, 2026, the company may need to extend the deadline based off the needs of the business and open role. If an extension is needed, the date will be updated accordingly.
About UsThe successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength
VERTIV BEHAVIORS
• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]
Skills Required
- 10+ years of experience in sales leadership, strategic account management, or a related role supporting high-profile or global strategic accounts
- Proven track record closing complex, high-value transactions involving multiple stakeholders and decision-makers
- Ability to influence business, technical, commercial, legal, and executive stakeholders
- Strong understanding of technical sales, solution development, and complex customer decision-making processes
- Exceptional organizational, analytical, communication, and interpersonal skills
- Strong project management and cross-functional leadership capabilities
- Ability to work independently, take initiative, and drive complex projects through completion with minimal supervision
- Ability to operate effectively in high-pressure, fast-paced environments while maintaining judgment, professionalism, and leadership presence
- Proven ability to motivate, influence, and align teams toward common business objectives
- Bachelor's degree in Engineering, Business, or a similar field
- Master of Business Administration degree
Vertiv Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertiv and has not been reviewed or approved by Vertiv.
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Healthcare Strength — Health coverage is described as comprehensive, with standard medical, dental, and vision plans plus wellness and mental-health resources. Core offerings also include disability and life insurance and an Employee Assistance Program.
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Leave & Time Off Breadth — Time off includes paid holidays and PTO typical of large employers, and many U.S. salaried roles feature flexible or "unlimited" PTO approaches. These programs are part of a structured, global total rewards framework.
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Fair & Transparent Compensation — Pay is considered fair at start for many office-based, engineering, and field service roles, and total compensation packages are viewed as stable. In some hourly manufacturing settings, overtime opportunities help boost overall earnings.
Vertiv Insights
What We Do
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.
