Who we are
Johnson Controls is a smart buildings company. We provide complete hardware and software solutions to make buildings safer, more comfortable, and more efficient.
Our Technical Writing org consists of 80+ writers at all experience levels. We do more than just write. As a uniquely large technical communication department, we have built our own DocOps processes: authoring tooling, publishing platform, CCMS, style guide, review/editing, illustration, patents. The majority of our content is authored in DITA XML but we also support other authoring tools such as InDesign, Framemaker and Madcap Flare.
The Technical Writing org have a track record of innovation within the company. We have won innovation competitions and had several patents granted.
What you will do
- Working closely with manufacturing teams based in Dublin. Candidates will be required to be onsite up to 4 days per week
- Creating content for a business unit supporting program releases under the guidance of more senior team members
Creating content in DITA xml and content management systems
Creating technical illustrations
Providing DocOps support. You will have the opportunity to support one of our process teams.
What we look for
2+ years of technical writing experience
Educational background in English, Journalism, Technical Communications, Languages, Software & Hardware Engineering, Multimedia or Science
Experience with topic-based writing, preferably DITA xml
Technical illustration skills: Photoshop and Illustrator or similar
Excellent communication and interpersonal skills. You will be working closely with the development and product management teams
Ability to plan, organize, and support multiple program releases
Mentoring experience. Sharing knowledge with other is an important part of the culture of our org.
Document control and revisioning in content management or version control systems
Technically skilled. Knowledge of scripting languages, APIs, SQL is desired.
#LI-Hybrid
#GOSIA
Skills Required
- 2+ years of technical writing experience
- Educational background in English, Journalism, Technical Communications, Languages, Software or Hardware Engineering, Multimedia, or Science
- Experience with topic-based writing
- Experience with DITA XML
- Technical illustration skills using Photoshop and Illustrator or similar tools
- Excellent communication and interpersonal skills
- Ability to plan, organize, and support multiple program releases
- Mentoring experience
- Document control and revisioning experience in content management or version control systems
- Knowledge of scripting languages, APIs, and SQL
- Ability to work onsite in Dublin up to four days per week
Johnson Controls Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.
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Retirement Support — Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
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Leave & Time Off Breadth — Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
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Flexible Benefits — Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.
Johnson Controls Insights
What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
