Profile Overview
As a Tech User Experience Designer, you will be responsible for executing the user experience strategy across Tiffany & Co.'s digital client development platforms, Internal systems, and mobile apps, both back-end and front-end.
You will report directly to the IT Senior Director Client Development & Americas, who will define project deliverables and work priorities within the Tiffany IT department. A dotted-line reporting relationship will be established with the UX Director for broader strategic alignment and best practices within the UX discipline, ensuring direct leadership on operational matters remains paramount.
Key Accountabilities
UX Strategy Execution
- Execute a user-centric UX strategy, ensuring seamless and engaging digital and retail experiences.
- Partner with cross-functional teams (IT, Digital, Retail, etc.) to align UX initiatives with business goals.
- Advocate for human-centered design, embedding UX best practices across Tiffany’s digital ecosystems
- Contribute to and support the maintenance of the Digital Design System & help expand digital style guides to new digital platforms.
- Create high-fidelity mockups, prototypes, and interactive designs to effectively communicate design concepts to stakeholders and development teams.
- Plan and lead UX workshops, design sprints, and ideation sessions with cross-functional teams.
- Use facilitation techniques to drive alignment, problem-solving, and co-creation.
- Engage stakeholders in user-centered methodologies, ensuring design decisions are informed by research and insights.
- Present UX strategies, research findings, and design recommendations to executive leadership and key partners.
User Research & Data-Driven Insights
- Promote user research methodologies to inform design decisions.
- Conduct qualitative research, including usability studies, A/B testing, and user interviews.
- Leverage insights and analytics to optimize the digital customer journey.
Design Execution & Digital Excellence
- Adhere to Tiffany’s brand identity, digital accessibility standards (WCAG 2.2 AA), and platform guidelines.
- Collaborate closely with developers, content strategists, and product teams to bring UX solutions to life.
Required Qualifications
-4 to 6 years of experience in UX design, product design, or digital strategy
- Proven experience managing and mentoring UX/UI designers in a fast-paced environment
- Deep expertise in user-centered design, UX research methodologies, and design thinking
- Strong knowledge of design tools and a solid understanding of front-end technologies
- Excellent communication and stakeholder management skills
- A passion for luxury, digital innovation, and crafting world-class customer experiences
- Ability to work effectively in an Agile environment, balancing strategy with hands-on execution
Skills Required
- 4 to 6 years of experience in UX design, product design, or digital strategy
- Proven experience managing and mentoring UX/UI designers
- Deep expertise in user-centered design and research methodologies
- Strong knowledge of design tools and a solid understanding of front-end technologies
- Excellent communication and stakeholder management skills
- Ability to work effectively in an Agile environment
Tiffany & Co. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tiffany & Co. and has not been reviewed or approved by Tiffany & Co..
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Parental & Family Support — Paid parental leave and family-building supports such as adoption and surrogacy assistance are prominently featured. Additional paid family-care leave and supportive policies reinforce a family-forward package.
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Healthcare Strength — Core medical, dental, and vision coverage is emphasized as part of the standard offering. Inclusive coverage elements and health-related reimbursements are referenced in company materials.
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Wellbeing & Lifestyle Benefits — A holistic “My Tiffany” well-being ecosystem spans mental, emotional, physical, and financial support. A strong employee purchase program and charitable matching through Tiffany Cares add distinctive lifestyle value.
Tiffany & Co. Insights
What We Do
In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn. Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality. The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.
