Tech Risk and Controls Lead

Job Description
Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Tech Risk & Controls Lead in Enterprise Technology, Cloud Foundational services team, you will provide a pivotal role in ensuring our public cloud capabilities are operating safely and securely. You will manage the overall book of work for ensuring the compliance of our public cloud platform, facing off to regulators, auditors, and our Cybersecurity & Technology Control function. You will partner closely with both the product management and engineering functions to ensure the work is appropriately prioritized to ensure the technology landscape is operating within the risk appetite, and provide transparent reporting to senior management on the overall risk position of the product line.
Tech Risk & Controls professionals play a critical role in the identification, assessment, oversight, monitoring, and reporting of compliance and operational risk in line with the firm's standards. They are accountable for supporting and advising technology-aligned process owners in managing operational aspects of governance, risk, and compliance. Tech Risk & Controls is also responsible for the design, implementation, and maintenance of controls and risk management frameworks, and they partner with Product Security to ensure design and implemented controls are operating in alignment with firm, regulatory, legal, and industry standards as required. Tech Risk & Controls also partners with a variety of stakeholders, including Product Managers (both business and technology aligned), Business Control Managers, 2nd Line of Defense (2LOD), Audit, Compliance, and regulators to develop and report a comprehensive view of the technology risk posture and the impact on the business.
Job responsibilities

• Document and monitor operational risk and control environment to identify existing and emerging operational risk and issues
• Evaluate and document issues related to changes in the risk environment and operational risk priorities
• Identify and aggregate thematic risk related to findings and trends (including risk from other products and hygiene) to address within product/LOB
• Assist product owner with identifying compensating controls for high severity risks
• Engage 2nd line of defense to discuss risk posture and to obtain non-objection when required
• Communicate heightened risk that is relevant to stakeholders and customers to ensure transparency and appropriate prioritization for remediation
• Understand legal obligations applicable to the product and how the processes and associated controls provide evidence of compliance
• Coordinate and monitor issue management to ensure timely and sustainable remediation and provide thematic analysis to identify trends
• Maintain Risk Assessment Structure (RAS) in CORE to accurately represent critical processes and drive the right accountability
• Partner with process owners to respond to internal and external audit and regulatory requests for information
• Assess and influence technology risk priorities within the book of work that are aligned to control design in the LOB/product roadmap

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
• Strong experience in various Technology and Cyber domains, for e.g., Architecture, Vulnerability Management, Cloud, etc.
• Ability to work with data from disparate sources to build a cohesive view on risk
• Experience working in regulated industries, in particular leveraging technology standards, frameworks, compliance, and industry recognized best practice/standards (e.g., ITIL, NIST, ISO, PCI, SOC)
• Collaboration with internal and external technology audits (3 rd Line of Defense), CCOR Operational Risk Management deep dives and testing (2 nd Line of Defense), and the ability to advocate on behalf of subject matter experts

Preferred qualifications, capabilities, and skills

• CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred
• Advanced level in Office 365 with proficiency combining data sources in Excel
• Strong written and verbal communication skills with ability to effectively communicate and present security risk concepts with business and technology partners.
• Preferable experience working in regulated industries, in particular leveraging technology standards, frameworks, compliance, and industry recognized best practice / standards (e.g. NIST, ISO, PCI, SOC)
• Risk management expertise in AWS services is a big plus
• Relevant industry certifications are preferable

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.