Tech Risk and Controls Lead- Program Management

Job Description
Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Tech Risk & Controls Lead at JPMorgan Chase within the Cybersecurity Technology and Controls Controls, you will be responsible for designing and executing strategic program plans to enhance existing cyber and technology risk and control infrastructure, in-line with the firm's standards.. you will lead efforts to improve the framework, guidance, and processes of GRC operations within Global Technology, ensuring the firm's complex technology operations are accurately represented and maintained within JPMC's corporate operational risk environment (CORE) system. Your advanced knowledge of risk management principles, control practices, and operations will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
Job responsibilities

• As part of the CTC-Technology Governance Risk Compliance ("GRC") Strategy and Transformation Team, you will lead efforts to improve the framework, guidance, and processes of GRC operations within Global Technology, ensuring the firm's complex technology operations are accurately represented and maintained within JPMC's corporate operational risk environment (CORE) system. This includes:
• Consulting with senior technology operation heads and business control management to align the technology strategic directions, goals and objectives. Identifying improvement areas and leading business case development.
• Defining and implementing the Technology Operational Risk framework and executing it with other risk management partners to ensure identified technology risks are reflected into CORE, which provide the firm's risk management functions ability to report, monitor and mitigate emerging risks.
• Consulting with technology owners in Product, Engineering and Operations to appropriately model their processes, sub-processes, risks and controls for assessment.
• Establishing, and continuously improve the way technology risk and controls reference data (e.g., risk scenarios, policies, standards, procedures, etc.) is used and integrates into the wider Firwmide and Global Technology Risk frameworks. Ensure risk and control assessment information, including relevant metrics and measures are appropriately integrated and leveraged in risk management decision making.
• Consulting with senior business control management to ensure technology assessments are aligned and inform business operational risk assessments in a meaningful, actionable manner.
• Collaborating closely with Operational Risk Management to ensure that technology risk and control taxonomies are optimized, and appropriately and effectively describing technology risk.
• Driving and leading change initiatives across Global Technology GRC to improve the understanding of technology risk.
• Develop and implement governance frameworks and governance reporting mechanisms to illustrate health and effectiveness of GRC operations
• Innovating, and providing analysis and thought leadership to drive improvement and enhancement to GRC processes, and governance to improve End to End Technology Risk Management.
• Effective communications, influencing and stakeholder management are key aspects of this role, including with senior and executive management across both technology and business organizations.

Required qualifications, capabilities, and skills

• 5+ yrs of experience in regulatory, risk and/or control functions, with business management experience
• Cross-functional program management, align key stakeholders, influencing strategic outcomes using strong organization and communication skills
• Proven experience in delivering governance and oversight across business and risk disciplines.
• Strong analytical skills with the ability to identify key drivers and issues
• Excellent relationship building and influence skills
• High attention to detail and ability to work under pressure

Preferred qualifications, capabilities, and skills

• Coordination and organizational skills.
• Executive level written and oral communications.
• Proven ability to think critically, solve complex problems.
• Strategic planning, business analysis and work force planning.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.