Job Description
Join a role that's central to our technological resilience, offering a unique opportunity to shape the firm's tech risk strategy and enhance industry compliance.
As a Tech Risk & Controls Director in Cybersecurity and Technology Controls, you will play a pivotal role in shaping and implementing the firm's technology risk management strategy. Leveraging your advanced knowledge and expertise in technology-risk disciplines, you will identify, oversee, and mitigate compliance and operational risks in line with the firm's standards. You will collaborate with various stakeholders, including Product Owners, Business Control Managers, and regulators, to develop and maintain a comprehensive view of the technology risk posture and its impact on the business. Your ability to make calculated decisions, manage large teams, and drive strategic projects will be crucial in ensuring the firm's adherence to regulatory obligations and industry best practices. Your work will contribute to the long-term success and resilience of the organization in an ever-evolving technology landscape.
We are seeking an Executive Director, Expert Practice Lead with a deep background in audit, regulatory and industry risk assessments to join our growing Technology Risk and Controls organization. This role will serve as the primary interface between internal and external auditors, internal stakeholders including product, platform teams, advising on complex audits and ensuring the firm's continuous compliance with key regulatory frameworks, including SOX, PCI, GLBA, SOC, and other industry standards. The successful candidate will provide strategic direction and expert leadership in audit readiness, assessment practices, and control optimization.
Job responsibilities
- Lead Audit Leadership & Coordination. Serve as a control assessments expert, managing relationships with internal control testing teams, internal assessment teams, audit teams and external auditors to facilitate smooth audit execution and delivery. Lead preparation efforts for major audits (SOX, PCI, SOC, etc.) by ensuring appropriate controls, documentation, and evidence are in place. Act as the primary liaison between audit teams, technology, and business units to align audit findings and ensure timely remediation of identified risks and gaps.
- Provide Regulatory & Industry Assessment Expertise. Provide subject matter expertise in regulatory assessments, ensuring that the organization adheres to applicable frameworks such as SOX, PCI DSS, GLBA, SOC1/2, and other relevant standards. Lead efforts to ensure audit compliance with Information Technology General Controls (ITGC) testing methods and facilitate assessments of our practices overall. Oversee the evaluation and design of assessment frameworks methodologies in partnership with various stakeholders, and processes to ensure consistent, efficient, and high-quality outcomes.
- S erve as a Strategic Risk & Control Advisor. Partner with senior stakeholders to provide risk-based guidance on control design, operational effectiveness, and audit preparedness. Lead efforts to enhance the firm's risk assessment and control environment, identifying areas of improvement and advising on control implementation to mitigate regulatory risks. Monitor regulatory trends and audit findings to proactively address emerging risks and influence control strategies across the enterprise.
- Drive Program Execution & Governance. Influence efficient and effective execution of assessment programs, ensuring alignment with organizational objectives, risk appetite, and regulatory compliance. Establish audit readiness programs, ensuring the continuous enhancement of the firm's control environment and audit documentation process. Lead the governance of issues raised from our assessments, tracking concerns, and resolution of findings, and ensure timely and effective closure of identified control deficiencies.
- Lead Stakeholder Engagement. Collaborate with business, technology, and risk teams to ensure alignment of assessment processes with organizational priorities. Maintain strong relationships with internal audit functions and external audit firms, ensuring transparency and facilitating successful audit cycles. Represent the organization in meetings with regulators as needed, external auditors, and other stakeholders on matters related to regulatory assessments and audits.
- Drive Leadership & Development. Lead, mentor, and develop our practice and assessment professionals, fostering a high-performance culture and encouraging professional growth. Build and manage a team focused on audit readiness, regulatory assessments, and risk control functions to support the organization's global compliance goals. Ensure the team stays abreast of changes in regulatory requirements, audit standards, and best practices in risk management.
Required qualifications, capabilities, and skills
- 7+ years of experience or equivalent expertise in technology risk management, information security, or a related field, with a focus on managing risk identification, assessment, and mitigation
- Experience in audit, risk management, or compliance, with deep experience leading audit functions within a large organization.
- Demonstrated expertise in risk management frameworks, industry standards, and regulatory requirements relevant to the financial industry
- Extensive knowledge of audit principles, regulatory standards (SOX, PCI DSS, GLBA, SOC), IT General Controls, and best practices for audit readiness.
- Proven ability to lead large teams, manage cross-functional projects, influence executive-level strategic decision-making, and effectively translate technology insights to business strategy in communications with senior executives
- Proven experience managing relationships with internal and external auditors and leading large-scale audit and assessment programs.
- Advanced knowledge and experience leading data security, risk assessment & reporting, and control evaluation, design, and governance, with a track record of implementing effective risk mitigation strategies
- Experience with GRC tools, audit management platforms, and data analytics to enhance audit efficiency and insight.
- Ability to drive change and continuous improvement in audit practices.
Preferred qualifications, capabilities, and skills
- CPA, CIA, CISA, or other relevant certifications preferred.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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