Software Engineer, Agents Governance

Reposted One Month Ago
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Artificial Intelligence • Software • Generative AI
The Role
Lead and mentor an engineering team to design, build, and operate scalable, reliable AI-first platform capabilities. Drive technical vision, architecture for distributed systems, collaborate with cross-functional teams to define product requirements, prioritize delivery, and champion engineering best practices and operational excellence.
Summary Generated by Built In
About Glean:
 
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
 
At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.
 
Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.
 
If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.
About the Role:

Glean is looking for Backend/Infrastructure engineers to build the platform that makes enterprise agents safe, discoverable, reliable, and governable at scale. You will work on agent publishing, sharing, moderation, policy enforcement, permissions, versioning, observability, and spend management. This is a distributed-systems and security-sensitive problem spanning platform infrastructure, product systems, and enterprise administration.

You will own problems from definition and architecture through production launch and operation, turning ambiguous requirements into durable platform primitives.

You will:

As a Software Engineer at Glean, Own impactful systems from design through reliable production operation.

  • Write clear design documents and make sound tradeoffs across security, reliability, performance, user experience, and cost.
  • Build well-tested backend services and platform components with strong correctness and operational guarantees.
  • Solve distributed-systems problems involving consistency, idempotency, retries, ordering, migrations, and safe rollout.
  • Partner with Product, Security, Infrastructure, and customer-facing teams to turn enterprise needs into scalable capabilities.
  • Make governance decisions auditable: who changed what, which policy applied, why access was allowed or denied, and what happened during a run.
  • Improve monitoring, alerting, debugging, incident response, and operational maturity.
  • Mentor engineers and help shape the roadmap around the highest-leverage platform problems.
About you:
  • BA/BS in computer science, or related degree
  • 6+ years building production backend, infrastructure, or cloud-native systems.
  • Strong coding skills in Go, Python, Java, C++, or a similar language.
  • Experience with distributed systems, APIs, storage, asynchronous workflows, or control planes.
  • Strong instincts around identity, authorization, tenancy, policy enforcement, auditability, and sensitive data access.
  • Able to reason about failure modes, system boundaries, invariants, and operational tradeoffs.
  • Customer-focused, proactive, and comfortable owning ambiguous problems and production issues.
  • Strong technical writing, communication, and collaboration skills.
  • Experience with GCP, AWS, or Azure is a plus.
  • Experience with AI agents, workflow systems, developer platforms, or enterprise administration is a plus.

Location:

  •   This role is in person in Bangalore, India.

Compensation & Benefits:

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
#LI-HYBRID

 
AI-First Mindset at Glean:
 
At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required.
 
Global Data Privacy Notice for Job Candidates and Applicants:
 
Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required. US applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement.

By clicking “Submit Application,” I confirm that I have read the Global Data Privacy Notice and the Applicant Arbitration Agreement, and I agree to the terms.  

Skills Required

  • 7+ years of software engineering experience
  • Proven experience leading high-performing engineering teams
  • Deep technical expertise in design/architecture and distributed systems
  • Strong leadership skills with ability to inspire and motivate teams
  • Excellent communication and interpersonal skills for cross-functional collaboration
  • Ability to thrive in a fast-paced, dynamic environment and navigate ambiguity
  • In-person work location: Bangalore, India

Glean Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Glean and has not been reviewed or approved by Glean.

  • Healthcare Strength Healthcare coverage includes employer-provided medical, dental, and vision across U.S. roles. Descriptions of benefits and third‑party listings characterize core health offerings as solid.
  • Equity Value & Accessibility Equity is widely offered via stock options and highlighted as a core part of total rewards. Engineering packages are portrayed as particularly competitive when equity value is considered.
  • Leave & Time Off Breadth Time off includes flexible PTO and a company‑wide winter break. Parental leave is described as generous in public listings, though specifics are not consistently published.

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The Company
HQ: Palo Alto, CA
224 Employees
Year Founded: 2019

What We Do

Glean searches across all your company’s apps to help you find exactly what you need and discover the things you should know. 🔍 AI-powered workplace search. 💡 Personalized results and knowledge discovery. ⚡ Easy to use, ready to go— right out of the box.

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