Join the revolution in hospitality tech!
Liven is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD) annually.
At Liven, our platform is built to help hospitality businesses save more and work smarter by seamlessly integrating every aspect of their operations — from ordering and payments to back-of-house management.
Driven by a deep passion for the hospitality industry, we continuously innovate to elevate the experience for both venues and their guests. Our solutions are powered by AI-enriched insights and automated workflows, enabling smarter decision-making and smoother operations at scale.
We’re proud to be an AI-first organisation. By automating repetitive tasks, we free up space for our teams — and our customers — to focus on what truly matters: solving complex problems, delighting guests, and driving meaningful growth.
Key Milestones:
- Expansion: Acquired OrderUp, Abacus, Zeemart, Copper and Nomnie forming Asia Pacific’s largest end-to-end group in hospitality technology.
- Global Reach: From Melbourne to New York, Singapore to Jakarta, and all the way to Chennai, our presence spans major cities across the globe.
If you're someone who thrives on creativity, bold thinking, and using technology to make things better, faster, and smarter — you’ll feel right at home here.
Here’s a quick glimpse of Liven:
- You can visit Career
- You can visit LinkedIn
- You can Visit Blog
- Acquisition News
About the Role
As an AI-Driven Tech Lead, you’ll play a critical role in shaping Liven’s evolution into an intelligent, next-generation platform. This is a hands-on technical leadership position where you’ll drive architecture, build AI-powered systems, and lead innovation across our product ecosystem.
You’ll work closely with Product, Design, and Data teams to embed AI into the core of our platform—unlocking smarter automation, real-time personalization, and data-driven decision-making at scale.
What You'll Do
- Design and build AI-driven features and systems across Liven’s platform
- Lead by example through hands-on coding, architecture, and technical decision-making
- Integrate AI/ML capabilities (LLMs, automation, intelligent workflows) into production systems
- Collaborate with Product and Design to deliver AI-first user experiences
- Own system architecture across backend services, APIs, and cloud infrastructure
- Ensure scalability, performance, and reliability of high-impact systems
- Drive rapid experimentation and prototyping of AI-powered solutions
- Mentor engineers and elevate engineering standards across the team
- Partner with Data teams to turn data into real-time, actionable insights
Qualifications
- 8+ years of software engineering experience in building scalable systems
- Strong expertise in backend development, APIs, and distributed systems
- Experience or strong interest in AI/ML, LLMs, or intelligent automation
- Proven track record of delivering complex systems from concept to production
- Strong system design and cloud infrastructure experience
- Experience mentoring engineers and providing technical leadership
- Comfortable working in a fast-paced, high-growth environment
- Excellent communication and collaboration skills
- Passion for building innovative, AI-powered products
Bonus Points For
- Experience building or integrating AI-powered features in production
- Familiarity with Liven’s stack: Node.js, React, TypeScript, PostgreSQL, AWS, Kubernetes
- Exposure to MLOps, data pipelines, or real-time processing systems
- Experience in hospitality, fintech, or platform-based businesses
What We Do
Liven – Powering the Future of Hospitality At Liven, we're transforming the hospitality industry with an all-in-one platform designed to help businesses streamline operations, boost profits, and deliver exceptional guest experiences. Purpose-built for hospitality, Liven empowers venues with tools for everything from seamless digital ordering to comprehensive kitchen management, customer loyalty programs, and data-driven insights. With our robust suite of solutions – including POS systems, inventory management, and customer relationship management – Liven is the trusted partner of over 6,000 venues across the Asia-Pacific. We enable restaurants, cafes, and bars to focus on what they do best: crafting memorable experiences for their guests. Why Liven? Our mission is to redefine what’s possible in hospitality, driving innovation at every stage of the guest journey. Whether it’s optimizing kitchen workflows or enhancing customer engagement through CRM and loyalty programs, Liven provides venues with the insights and tools they need to stay ahead. Operating in Australia, Southeast Asia, and expanding into the USA, we’re excited to support businesses at every stage of their growth. Join Us! Visit liven.love to explore an epic range of roles and join our fast-growing, globally minded team.
