Tech Lead, Client Experience Platform

Reposted 16 Days Ago
Hiring Remotely in United States
Remote
165K-175K Annually
Senior level
Mobile
The Role
The Tech Lead, Data Engineering is responsible for building backend services, guiding teams, and ensuring smooth operation and integration of Vida's programs while managing complex business logic and architecture.
Summary Generated by Built In
ABOUT US

At Vida, we help people get better- and we're helping the healthcare system get better, too.

Vida is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions like diabetes, high blood pressure, anxiety and depression. Vida's team of Obesity Medicine-Certified Physicians, Registered Dietitians, Expert Coaches and Licensed Therapists takes a whole-person approach to care, helping people lose weight, reduce stress and improve their overall health.

By combining advanced technology with top-notch healthcare providers, Vida is breaking down the barriers that have historically kept people from getting the best care. It's trusted by Fortune 100 companies, major national payers and large providers to enable their employees to live their healthiest lives.

**Vida is authorized to do business in many, but not all, states. If you are not located in or able to work from a state where Vida is registered, you will not be eligible for employment. Please speak with your recruiter to learn more about where Vida is registered.

Please note: Applicants must be authorized to work in the U.S. as Vida is unable to sponsor work visas for any position.
All Vida Employees must reside in/be able to work from the U.S.- international work is prohibited. Job postings at Vida are evergreen and will remain open through end of year, until filled.

Vida Health is seeking a Tech Lead, Client Experience Platform to own the partner-facing backend systems that determine how employers and health plans configure, operate and scale their programs on Vida.

You will own the systems behind eligibility, enrollment, partner configuration and program matching—modernizing legacy architecture into clean, independently deployable services without losing data integrity or partner trust along the way. This means building for auditability and explainability, so every qualification decision has a clear answer: what rule fired, what configuration version was used and why.

Responsibilities:

  • Own end-to-end delivery for eligibility, enrollment and partner configuration services—from technical spec through production.
  • Build the program matching engine: a rules-and-signals service that determines member qualification with clear auditability and explainability.
  • Design versioned partner configuration services with validation tooling and safe migration paths from legacy systems.
  • Build eligibility and onboarding event workflows with replay and backfill capabilities.
  • Define domain event catalogs and API contracts with backward compatibility, versioning and clear error semantics.
  • Establish SLIs/SLOs for partner-critical flows and build the observability that makes system health measurable.
  • Mentor 3–4 engineers through code reviews, pairing and technical guidance.

Qualifications:

  • Bachelors Degree at a minimum.
  • 6+ years of backend engineering experience, with 2+ years in a technical leadership role.
  • Strong Python fluency—you've built and operated production services, ideally with FastAPI or similar async frameworks.
  • Deep relational database experience: schema design, indexing, query performance and migration patterns (PostgreSQL preferred).
  • Experience designing APIs other teams depend on—you think about contracts, versioning and backward compatibility.
  • You've safely migrated systems from old to new: parallel runs, backfills, data correctness validation, clean cutover.
  • You've worked in systems with complex state machines, workflow orchestration or multi-step business processes.
  • You communicate technical complexity clearly to both engineers and non-technical stakeholders.

Vida is proud to be an Equal Employment Opportunity and Affirmative Action employer.

Diversity is more than a commitment at Vida—it is the foundation of what we do. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or Veteran status. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

We seek to recruit, develop and retain the most talented people from a diverse candidate pool. We don’t just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our platform and those we serve. Vida is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Vida in any form without a valid, signed search agreement in place for the specific position will be deemed the sole property of Vida. No fee will be paid in the event the candidate is hired by Vida as a result of the unsolicited referral.

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The Company
San Francisco, CA
636 Employees
Year Founded: 2014

What We Do

Vida is a virtual care company that combines a human-centric approach with technology to address chronic and co-occurring physical and behavioral health conditions. We provide personalized chronic condition management combined with health coaching and therapy through a mobile and online platform that supports individuals in managing and significantly improving conditions such as diabetes, hypertension, obesity, depression, anxiety, etc. Our platform integrates deeply individual expert care with machine learning and remote monitoring to deliver lasting behavior change, health outcomes and cost savings. Vida is in the business of enabling self-insured employers, health plans and providers to take better care of their employees and members. We are trusted by Fortune 1000 companies, major national payers, and large providers to activate, engage, and empower their employees to live their healthiest lives. Based in San Francisco, CA, Vida is backed by investors including Khosla Ventures, StartX, Aspect Ventures, Canvas, Workday, and Nokia.

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