SUMMARY
The Technician I is mainly responsible for assisting other technicians, performing maintenance, routine and on-demand services on grounds and non-technical facility components (i.e. walls, floors, etc.). The Technician I is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.
KEY DUTIES & RESPONSIBILITIES
Maintenance
- Performs work in accordance to established processes and practices.
- Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
- Performs regular facility and facility non-technical component monitoring and inspection.
- Provides observations about facility, grounds and non-technical component conditions and deficiencies, and provides suggestions for enhancements and repair.
- Monitors assigned facility by conducting facility walkthroughs, grounds, facility non-technical component monitoring and inspection
- Responds to routine service requests and performs preventative and corrective maintenance.
- Operates facility mechanical, electrical and other systems.
- Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
- Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.
Client Relations
- Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.
Administration
- Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
- Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.
- Initiates documents to obtain formal approval of work required.
- Participates in and assists with facility-related projects.
- Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
- Maintains all assigned tools and arranges for repair and replacement where required.
- Submits all expenditures on a timely basis.
- Other duties as assigned
KNOWLEDGE & SKILLS
- High School Diploma or equivalent
- Up to 1 year of facility operations and maintenance work experience
- Ability to adhere and to properly execute processes and practices relating to facility operations and maintenance
- Ability to maintain facility groups and non-technical facility component
- Ability to provide observation about facility conditions and deficiencies, and to provide suggestions for enhancements
- Ability to research, learn and gain greater proficiency in applying the following on-the-job—fire, life, safety and building codes and standards
- Possesses a strong environmental, health and safety mindset. Ability to perform work in a safe manner
- Strong client-service orientation along with a high sense of urgency
- Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
- Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
- Must be willing to wear personal protective equipment.
- Must meet enhanced security clearance requirements
Licenses and/or Professional Accreditation
- Demonstrates an interest in enrolling and completing a trades certification or license, or may be enrolled to complete a trades certification or license
This is a regular, full-time position with a hourly wage range of $20.11 - $23.65 per hour. The starting wage will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.
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About UsWe value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.About the TeamBGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.Skills Required
- High School Diploma or equivalent
- Up to 1 year of facility operations and maintenance experience
- Ability to operate facility mechanical, electrical, and other systems
- Ability to perform preventative and corrective maintenance and respond to routine service requests
- Ability to conduct facility walkthroughs, inspections, and report deficiencies
- Manage work order life cycle and record resolution data in a service maintenance management database
- Strong environmental, health and safety mindset and ability to follow safety procedures and codes
- Strong client-service orientation and effective communication skills
- Willingness to work shifts, be on-call/standby and respond to emergency call-outs
- Willingness to wear personal protective equipment
- Must meet enhanced security clearance requirements
- Demonstrates interest in enrolling or is enrolled in a trades certification or license program
What We Do
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments. - BGIS is a global leader in integrated facilities management services. More than 600 million square feet of client portfolios spanning multiple markets including government, higher education, utilities, telecommunications, financial services, oil and gas, healthcare and information in the clouds. In addition to managing a diverse portfolio of office, retail, college, hospital and industrial assets, BGIS is a global leader in the management of data centers and other critical environments
