Teamlead Vertriebsinnendienst Cisco (m/f/d)

Posted Yesterday
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Berlin, DEU
In-Office
Mid level
Information Technology • Software
The Role
Lead and develop an internal Cisco sales team to achieve revenue, margin, profitability, forecast, and KPI targets. Set objectives, coach employees, manage performance, build account and sales plans, improve customer satisfaction, and collaborate with sales, operations, customer service, credit, vendors, and business units. Maintain HR records, support customer meetings, identify incremental business opportunities, and model company values.
Summary Generated by Built In

Job Purpose:  

To drive a Sales Team to meet defined revenue profitability and KPI targets whilst providing outstanding service to TD SYNNEX’s customers. Manage and develop Internal Sales Executives to deliver results in line with the company strategy and values.

Responsibilities:

  • To ensure the most effective organisation of the team and it’s use of tools to maximise sales and customer satisfaction

  • Provide team with objectives and financial targets followed with ongoing review and feedback, development plans and performance management. 

  • Create a motivational climate within the team through regular side by side coaching, team meetings, training, recognition and driving sales activity.

  • Influence internal stakeholders to ensure TD SYNNEX maintains outstanding service levels in Sales, Operations, Reporting, Customer Service, Credit

  • Work with ISE’s to prepare and review account action plans to grow accounts whilst protecting current business

  • Demonstrate effective sales process through daily team and customer interactions.

  • Attend both internal and external meetings with key customers, to improve business understanding, sales operation and execution

  • Work proactively with vendors and/or Focussed Business Units (FBU’s)/general sales to realise incremental business opportunities

  • Ensure effective record management in relevant HR systems (Absence, holiday etc.)

  • Provide accurate weekly forecast including details of pipeline

  • Achievement of KPI’s (for example outgoing call standards)

  • Achievement of Revenue and Margin goals

  • Build, in conjunction with FSE’s/BDM’s, Sales Plans and Account Reviews

  • Demonstrate role model behaviour in line with the TD SYNNEX Values

Knowledge Skills and Experience

  • Focus on achieving results

  • Sales Process and System understanding

  • Strong Communication Skills

  • Ability to motivate others and build relationships

  • Coaching and people development techniques and systems

  • Develop strategic thinking

  • IT related industry knowledge

  • Experience in a Sales environment with a track record of achieving results

  • 2-3 Years in a Team Leader or supervisory role is desirable

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Skills Required

  • Experience in a sales environment with a demonstrated track record of achieving results
  • Understanding of sales processes and systems
  • Strong communication skills
  • Ability to motivate others and build relationships
  • Coaching and people development skills
  • Strategic thinking ability
  • IT industry knowledge
  • 2–3 years of experience in a team leader or supervisory role

TD SYNNEX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TD SYNNEX and has not been reviewed or approved by TD SYNNEX.

  • Healthcare Strength Medical coverage spans multiple plan options (Anthem nationwide and Kaiser in select states) plus dental and vision, with preventive care at 100% and care navigation via Quantum Health. HSA‑eligible plans receive company contributions that enhance value.
  • Leave & Time Off Breadth Flexible or “unlimited” PTO is offered in many U.S. roles, providing broad time‑off access subject to manager approval. This structure is often cited as supporting work–life balance.
  • Retirement Support The 401(k) program includes auto‑enrollment and a company match of 50% on the first 6% after six months, with a clear vesting schedule. Administration through Fidelity and published plan details add clarity to usage.

TD SYNNEX Insights

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The Company
HQ: Clearwater, FL
22,000 Employees

What We Do

We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem. We’re 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.

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