TEAM SUPERVISOR

About Us: New Hope Treatment Centers is a dynamic and innovative company focused on one thing - Change the world, one kid at a time, through the healing power of relationships. In our line of work, the need is great, and we’re constantly growing to meet it. With a commitment to excellence and a focus on quality, we are dedicated to shaping the future of our industry. As we continue to grow and expand, we are seeking a dynamic and experienced Team Supervisor to join our team.

Since our opening in 1987, New Hope Treatment Centers has been a welcoming place for young people in moments of crisis. Our programs have played a role in countless success stories, thanks to our relational approach to behavioral care. We get to know our kids on an individual level, and work with them and their families toward a brighter next chapter. If any part of our mission has you inspired, we urge you to get in touch. It might be the best decision you make this year.

Job Summary

The Team Supervisor supervises and maintains the residential milieu. This is a responsible supervisory position. The unique job functions outlined are designed with a focus on safety and quality.

• Assists in the implementation and follow through of the treatment plans.
• Assures that treatment plan protocol is adhered to especially as it relates to special treatment procedures.
• Attend and oversees the shift processing meetings.
• Oversees the day to day operation of the unit as it relates to staff.
• Reports unusual situations which may occur on the unit to the Residential Manager, Program Directors and/or Executive Director.
• Assures that the unit is clean and orderly and that all waste is disposed of properly.
• Supervises staff and resident activities on and off the unit
• Supervises the accurate documentation of incident reports.

Essential Management Functions

• Monitors performance of staff supervised and responsible for the administration of their duties. Provides prompt and objective coaching and counseling. Assures timely performance appraisals of staff supervised.
• Oversees the duties and essential functions of the Team Leaders.

Additional Responsibilities

• Performs other related tasks as may be assigned.
• Participates in staff development and in-service training activities to increase his/her job knowledge.

Essential Characteristics

• Demonstrates ability to establish credibility and be decisive.
• Demonstrates ability to establish and maintain effective working relationships with co-workers, management, referral source, and the general public.
• Demonstrates satisfactory communication skills, written and verbal.
• Demonstrates an understanding of children and adolescent developmental issues.
• Demonstrates knowledge of and insists upon the rights of children and adolescents as residents in this facility.
• Must have proven ability to relate to and work with children and/or adolescents.

Organizational Relationships

• This position is accountable to the Residential Director.
• This position supervises and trains the Team Leaders and Residential Counselors.

• Qualifications
• 1. Minimum Qualifications: High School Diploma with at least 1 year of experience in behavioral healthcare.
• 2. Must have proven and demonstrated leadership abilities.
• 3. Must be able to perform restraints.