About Sutherland
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
Managers in this role get to:
- Lead with Impact: Drive daily sales operations by setting clear goals, tracking team performance, and achieving outstanding results.
- Coach and Develop: Empower team members through training, mentoring, and skill development to help them excel and grow.
- Monitor Performance: Utilize key metrics to ensure the team is meeting objectives, address challenges, and promote accountability.
- Shape Sales Strategy: Design and implement innovative sales strategies aligned with our company’s vision and goals.
- Inspire Excellence: Foster a motivating, high-energy environment where top performers are recognized, and morale stays high.
- Focus on Customers: Ensure that our customers receive exceptional service and that escalated issues are handled promptly and effectively.
- Drive Results: Provide actionable insights and regular performance reports to upper management, highlighting areas for improvement and success.
Our most successful candidates will have:
- A Bachelor’s degree in business or a related field (an MBA is a plus).
- 3-5+ years of proven success in a similar role within a relevant industry.
- 2+ years of team management experience, with a focus on driving performance, goal-setting, and accountability.
- A talent for mentoring and developing teams, providing constructive feedback, and fostering continuous improvement.
- Excellent communication skills, with a focus on listening, clarity, and collaboration.
- Proficiency in using data-driven insights, CRM tools, and problem-solving to make informed decisions.
- Experience in strategic planning, aligning team efforts with broader business objectives for long-term success.
- A track record of handling challenges with resilience and adaptability.
- A strong commitment to customer satisfaction and relationship-building.
- Sales Background is highly recommended.
- Background with Website and Marketing
Internal Qualifications:
- Must have FY26 PDP score of Exceeds Expectations (4) or Outstanding (5)
- Tenure of at least 18 months
- No Active DA
- experience in Tech Sales is preferred
Skills Required
- Bachelor's degree in business or a related field
- MBA (preferred)
- 3-5+ years of proven success in a similar role within a relevant industry
- 2+ years of team management experience
- Experience mentoring and developing teams, providing constructive feedback
- Excellent communication skills (listening, clarity, collaboration)
- Proficiency using data-driven insights and CRM tools
- Experience in strategic planning and aligning team efforts with business objectives
- Resilience and adaptability in handling challenges
- Strong commitment to customer satisfaction and relationship-building
- Sales background (highly recommended)
- Background with website and marketing
- Must have FY26 PDP score of Exceeds Expectations (4) or Outstanding (5)
- Tenure of at least 18 months
- No Active DA
- Experience in tech sales
Sutherland Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.
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Flexible Benefits — Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
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Leave & Time Off Breadth — Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
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Strong & Reliable Incentives — Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.
Sutherland Insights
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman
