Team Manager - Southpark, NC
PANERA CAFE TEAM MANAGER
Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals—and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed—every day, in every way. Come join the fun!
Panera Perks:
- Competitive pay
- Eligible for a quarterly bonus
- Free Meals on shifts
- Career Growth Opportunities
- Paid vacation & holidays for full-time team members
- Medical, dental, vision, life insurance & 401(k) with match available
Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you’ll thrive on our team.
Our Team Managers make every shift shine.
As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one—by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe’s management team, you report directly to the General Manager or Operating Partner. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations.
As a Team Manager at Panera, your responsibilities include but are not limited to:
- Build our culture of Warmth, Belonging, Growth, and Trust.
- Be an ambassador of our Guiding Values and Behaviors:
- Warmth for guests: Making people smile
- Bold thoughts, brave actions: Learning, growing, and taking risks
- Own it: Finding solutions and taking initiative
- Win together: Working (and winning) as a team
- Inspire and celebrate: Having fun and celebrating success
- Rooted in respect: Seeing the best in others
- Ensure extraordinary guest experiences.
- Make sure every customer is delighted by the quality of our food, service, staff, and safety measures.
- Build engaging relationships that lead to long-term, loyal customers.
- Help your bakery-cafe grow and succeed.
- Coach and motivate your team to exceed your bakery-cafe's goals—for sales, speed of service, order accuracy, and cafe health.
- Train your team on food safety standards and ensure they are maintained.
- Lead, manage, and develop your associates.
- Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed.
- Keep your team energized and engaged. Recognize and celebrate individual and team achievements.
This opportunity is for you if:
- You are warm, inclusive, trustworthy, and able to develop people.
- You like the hustle and bustle of the hospitality industry.
- You want to lead a fun, energized team that works hard and laughs often.
- You can work flexible hours, including nights and weekends.
- You’re committed to, and experienced with, health and food safety.
- You want to have a positive impact on your customers and community.
- You meet these requirements:
- Proven ability to direct, motivate, coach, and develop others in a fast-paced environment
- Demonstrated ability to run great shifts
- 1+ year(s) of restaurant management experience preferred
- ServSafe certification (or able to pass)
- At least 18 years of age
- Must submit to a background check
Growth opportunities at Panera:
- A Path to Success: Most of our retail managers started as hourly associates. If your goal is Assistant General Manager or General Manager, we’ll help you get there.
- Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career—whatever your goals may be.
- Nationwide Opportunities: We open about 100 new cafes each year—so you'll have plenty of chances to grow with us.
Around here, every day starts with a fresh batch of bread and a thousand possibilities.
Get ready to rise.
Equal Opportunity Employer and Affirmative-Action Employer
601218 Charlotte, NC - Fairview Road
What We Do
Panera began in 1987 as St. Louis Bread Company, a humble community bakery founded with a sourdough starter from San Francisco and a dream of putting a loaf of bread in every arm. While our business has expanded well beyond St. Louis since then, that same sourdough starter is still used in our iconic sourdough bread and the craft of baking bread fresh each day remains at the heart of Panera Bread. Each day, our trained bakers fill our bakery shelves with delicious freshly baked cookies, pastries, bagels, and a range of breads from focaccia to classic baguettes.
We believe in serving delicious, freshly prepared, clean food made with carefully selected ingredients that we are proud to serve our own families. Our menu, crafted by chefs and bakers, features classic, comforting dishes, each with an intriguing twist.
We respect our planet and take measures to lessen our impacts. We believe in treating people with warmth, kindness, and respect, whether it’s a guest in our cafe or one of our associates. And we believe in helping our local communities, especially in times of need.
We’re also focused on improving quality and convenience. With investments in technology and operations, we offer omni-channel access to your Panera favorites – like mobile ordering, catering, and Rapid Pick-Up® for to-go orders, Curbside pick-up and delivery – all designed to make things easier for our guests.
Today, Panera operates as both Panera Bread® or Saint Louis Bread Co St. Louis Bread Company in 48 states, the District of Columbia and Canada.
Panera Bread is privately held by JAB Holding Company. Panera Bread is part of Panera Brands, one of the largest fast-casual restaurant platforms in the U.S., comprised of Panera Bread®, Caribou Coffee® and Einstein Bros.® Bagels.
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