About Tiffany
Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world’s great love stories. From our products to our people, we have a long and proud tradition of ensuring we have the highest standards of quality. These standards have made Tiffany & Co. one of the world’s most recognizable luxury brands with close to 300 stores worldwide.
About the role
We now have a rare and exciting opportunity for a skilled and experienced sales management professional to join our team as a Team Manager – in one of our Bangkok store.
Reporting to the Store Manager, as a member of store management, you will be responsible for ensuring the store exceeds sales plan and profitability targets while providing outstanding customer service. You will effectively lead, develop and support staff to meet and/or exceed individual sales plan with a strong focus on client development and providing a high level of customer service. Responsibilities include, but are not limited to:
- Build relationships with internal and external clients
- Nurture and develop our client portfolio through meaningful commercial outreach
- Support the Store Managerin organising and hosting events for clients
- Create exceptional experience for our clients - we are always going above and beyond!
- Become an expert on product and sales training modules
- Assist in supervising, developing, and training designated staff and supervisors
- Assist with recruitment and delivery of onboarding for new starters
- Key-holder responsibilities, such as opening and closing of the store
The ideal candidate will have:
- Minimum three years supervisory or management experience
- Sound sales experience in retail or relevant customer related experience (i.e., hospitality, events, banking, etc.)
- Experience in sales generation and managing the achievement of sales results
- Experience working towards targets and KPIs
- Experience in organising events is a plus
- The ability to inspire trust, integrity, fairness and professionalism both with clients and staff members
- Proven ability and desire to work in a fast-paced, changing environment
- Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
- Flexibility to work non-traditional hours, including days, nights, weekends and holidays
Why Tiffany?
- Generous salary & bonus, incentives employee discounts and milestone gifts
- High performing, caring, fun and dynamic team
- Culture focused on wellbeing, innovation and growth
- Endless career opportunities with the largest luxury group - LVMH!
- Never-ending training and individual up-skilling opportunities
- Great mentoring from highly experienced management team
This is just the beginning
Skills Required
- Minimum three years supervisory or management experience
- Sound sales experience in retail or relevant customer-related industries (hospitality, events, banking)
- Experience in sales generation and managing achievement of sales results
- Experience working towards targets and KPIs
- Experience in organising events
- Ability to inspire trust, integrity, fairness and professionalism with clients and staff
- Proven ability and desire to work in a fast-paced, changing environment
- Flexibility to work in various roles based on business needs
- Flexibility to work non-traditional hours, including days, nights, weekends and holidays
Tiffany & Co. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tiffany & Co. and has not been reviewed or approved by Tiffany & Co..
-
Parental & Family Support — Paid parental leave and family-building supports such as adoption and surrogacy assistance are prominently featured. Additional paid family-care leave and supportive policies reinforce a family-forward package.
-
Healthcare Strength — Core medical, dental, and vision coverage is emphasized as part of the standard offering. Inclusive coverage elements and health-related reimbursements are referenced in company materials.
-
Wellbeing & Lifestyle Benefits — A holistic “My Tiffany” well-being ecosystem spans mental, emotional, physical, and financial support. A strong employee purchase program and charitable matching through Tiffany Cares add distinctive lifestyle value.
Tiffany & Co. Insights
What We Do
In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn. Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality. The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.
