Job title:
Team Manager - Learning ServicesJob Description:
- To provide leadership, management and support to L&D Admin, LMS Admin and Digital Content Developers
- Report to the Manager – Learning Admin, complete all work within Service Level Agreements whilst at all times setting an example of excellence in practice.
- Lead a team of Administrators on a daily basis, providing general day to day support in the Managed Learning Service including: delegate management, venue management, LMS management, content creation
- Build and maintain strong working relationships with both internal and external stakeholders to ensure a high standard of administration services are delivered to the Capita Academy
- Able to manage multiple projects, and keep them on schedule meeting key deliverables
- Experience of managing a team of administrators in the learning environment, including an understanding of SuccessFactors / Workday LMS desirable
- Understand the process of digital content creation across numerous platforms: Evolve, Articulate, Vyond, VideoScribe, Video, Audio, etc
Generate and distribute management reports for Group Learning in an accurate and timely manner. Also provide support with ad hoc data requests for business requirements
Location:
India - Mumbai - Vikhroli West,
IndiaTime Type:
Full timeContract Type:
PermanentSimilar Jobs
What We Do
Capita is a leading provider of business process services, driven by data, technology and people. We are a purpose-led, responsible organisation¬. Every day our 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. We partner with our clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate across three divisions – Capita Public Service, Capita Experience and Capita Portfolio – in the UK, Europe, India and South Africa. Capita is quoted on the London Stock Exchange (CPI.L). Further information can be found at: http://www.capita.com
