Team Manager, CCO - CSS Recruitment & Training MY

Reposted Yesterday
Be an Early Applicant
2 Locations
In-Office or Remote
Mid level
Financial Services
The Role
Manage recruitment and training processes, design training programs, ensure compliance with regulations, and coordinate departmental activities, focusing on staff development and engagement.
Summary Generated by Built In

Business Performance and Management

  • Designing training curriculum, conducting recruitment activities, and organizing events such as departmental engagements, conferences and workshops
  • Identifying training needs for different roles in department, work closely with GHR Learning & Development for internal and external training arrangement, identifying talent for leadership development programmes and strategizing training and development planning and managing training budget. 
  • Responsible for end-to-end recruitment process, work closely with GHR on the hiring process within department, supervising the recruitment team.
  • Plan, implement and coordinating staff training programs that contribute to employee engagement and organizational objectives.
  • Collaborate with internal and external stakeholders including vendors for continuous improvement of staff training programs, recruitment activity, and department event management.
  • Facilitate and monitor on department expense and budgeting to ensure resources are allocated effectively and overall department expenditures are within budgetary constraints.
  • To ensure scheduled report and/or any adhoc request are delivered on time.
  • Ensure all TAT and KPIs are met.
  • To response incoming email within 24 hours
  • Support and coordinate all departmental activities & provide assistance on staff welfare
  • To assist and support on any ad-hoc projects or task assigned by Managers / Head of Department.

 

People Management

  • Liaise with Head of Department, Unit Managers, Senior Management and Stakeholders to strategize, coordinate and facilitate recruitment, training, and department / division engagement activities management
  • Managing in-house training for internal staff knowledge development.


Regulatory Compliance

  • Ensure satisfactory rating on all audit reviews.
  • Ensure compliance of internal policy and procedures, Bank Negara guidelines and regulation, i.e. FSA /IFSA 2013, Fair Debt Collection & etc.

Highlight suspicious and new account behavior to Team Manager to mitigate fraud

Skills Required

  • Experience in recruitment and training management
  • Strong organizational and event management skills
  • Ability to collaborate with stakeholders
  • Experience in managing budgets and compliance
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The Company
HQ: Kuala Lumpur, Kuala Lumpur
13,216 Employees

What We Do

CIMB Group is a leading ASEAN universal bank, one of the largest Asian investment banks and one of the world's largest Islamic banks. We are headquartered in Kuala Lumpur, Malaysia and offer consumer banking, commercial banking, wholesale banking, Islamic banking, and asset management products and services. As the fifth largest banking group in ASEAN, we have over 36,000 staff in 16 locations across ASEAN, Asia and beyond. CIMB Bank and CIMB Islamic Bank are members of PIDM.

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