TEAM LEADER

Posted 3 Days Ago
Be an Early Applicant
Springfield, MA, USA
In-Office
17-18 Hourly
Junior
Fashion • Retail
The Role
Supports store management through floor leadership, sales and stock operations, customer service, merchandising, loss prevention, timekeeping, banking, and associate training. Maintains sales-floor presentation, replenishes merchandise, resolves customer issues, supports shrink control, and promotes a positive work environment. Requires flexible scheduling, including nights and weekends, and the ability to perform physically demanding retail duties.
Summary Generated by Built In

Job Summary:

 

The Team Lead is responsible for supporting the Management Team by demonstrating a Selling Behavior, Floor Leadership and promote a Positive Work environment.

 

 

ESSENTIAL FUNCTIONS:

 

     Assist the Store Manager/Assistant Manager with daily operations, activities of employees and other tasks as needed

     Support the business operations, policies and procedures.

     Assist to process and finalize weekly time and attendance records

     Perform sales and stock duties (receiving and feeding merchandise to the sales floor)

     Maintain, recover, and replenish sales floor and back stock

     Provide excellent customer service and resolve issues involving customer relations

     Ensure the proper processing and display of merchandise and visual presentations

     Oversee and monitor all methods of loss prevention which include the protection of company assets

     Assist the Store Manager/Assistant in maintaining compliance standard for shrink control.

     Assist with training and development of new sales associates

     Ability to complete banking

     Other duties as assigned

 

REQUIRMENTS:

 

     High School Diploma or equivalent required

     Minimum of 1 - 2 years of fashion retail experience and/or visual merchandising

     Ability to work a flexible schedule including nights and weekends

     Must have a high level of integrity

     Must have excellent customer service skills.

     Demonstrates proficiency using a personal computer and company communication tools, such as email, Internet, and Microsoft products (e.g., Word, Excel, Office, and Outlook)

 

ENVIRONMENT & PHYSICAL DEMANDS

 

     Constant walking and standing; frequent bending, stooping and reaching

     Strong sensory skills such as good eyesight, good hearing, and dexterity

    Ability to consistently lift 10-35 lbs; occasionally lift up to 55lbs with the ability to push or pull more than 55Ibs.

Skills Required

  • High school diploma or equivalent
  • 1–2 years of fashion retail experience and/or visual merchandising experience
  • Ability to work a flexible schedule, including nights and weekends
  • High level of integrity
  • Excellent customer service skills
  • Proficiency using a personal computer and company communication tools
  • Ability to use email, Internet, Microsoft Word, Excel, Office, and Outlook
  • Ability to consistently lift 10–35 pounds and occasionally lift up to 55 pounds
  • Ability to push or pull more than 55 pounds
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The Company
HQ: North Bergen, New Jersey
787 Employees
Year Founded: 1973

What We Do

For over 50 years, MadRag has been bringing on-trend fashion to budget-conscious women who have a bold sense of style. With more than 100 stores in 14 states, MadRag is the "go-to" destination for today’s most fashion-forward shoppers. We take pride in our history of making fashion size-inclusive and accessible to all and the customer is at the heart of everything we do. Our core values of driving results, building relationships, and respect for each other impact the decisions we make every single day.

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