The Role
Leads and supervises a sales, BPO, or academic counseling team; sets and tracks targets, conducts briefings and performance reviews, develops team members, resolves escalations, supports strategy execution, and reports on productivity and performance.
Summary Generated by Built In
The Team Lead will manage a team (sales / BPO / academic counselors), ensuring target achievement, quality output, and team development.
Key Responsibilities:
- Lead and supervise daily team operations.
- Set targets and track individual/team performance
- Conduct daily briefings and performance reviews
- Train, mentor, and motivate team members
- Handle escalations and ensure issue resolution
- Collaborate with management for strategy execution
- Maintain reports on productivity and performance
Requirements
- Graduate with 1–3 years of team handling experience
- Leadership and decision-making skills
- Strong communication and problem-solving ability
- Team target achievement
- Productivity per team member
- Attrition and engagement levels
Skills Required
- Graduate degree
- 1-3 years of team handling experience
- Leadership and decision-making skills
- Strong communication and problem-solving ability
- Demonstrated team target achievement
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Cynosure Corporate Solutions is a human capital services company focused on helping clients align their people strategy with business goals. Its offerings include executive search, recruitment, training, temporary staffing, statutory compliance, and other HR-aligned services. The company says it works to understand client objectives and connect human-resource planning with those objectives, supporting organizations’ workforce needs through tailored talent and employment solutions.
.jpg)
