Team Lead

Posted 8 Days Ago
Be an Early Applicant
Niles, IL, USA
In-Office
16-21 Hourly
Entry level
Automotive
The Role
Lead daily car wash shifts, coach team members, deliver excellent customer service, promote memberships and premium services, track sales and operational metrics, resolve customer concerns, monitor equipment needs, maintain facility standards, and support inventory and opening or closing procedures. The role requires dependable leadership, weekend and holiday availability, outdoor work, and physical activity. Previous leadership or customer service experience is preferred but not required; training is provided.
Summary Generated by Built In
Team Lead - WashU Car Wash

Location: Niles, IL
Position Type: Full-Time or Part-Time
Compensation: $16-$18 per hour plus performance incentives and commission (earning potential of $21+ per hour)

Step Into Leadership with WashU

Are you someone who enjoys leading by example, motivating others, and creating an outstanding customer experience? WashU Car Wash is looking for dependable leaders who can keep operations running smoothly while helping their team succeed.

As a Team Lead, you'll serve as the go-to leader during your shift, balancing customer service, sales, operational excellence, and team development. This role is ideal for someone ready to grow their leadership skills in a fast-paced environment.

Why You'll Love Working Here
  • Flexible scheduling with 24-40 hours available
  • Hourly pay plus commission and performance bonuses
  • Free unlimited car washes
  • Paid leadership training
  • Opportunities to advance into Assistant Manager and General Manager roles
  • Supportive, team-focused culture
What You'll Be Responsible For

Every shift is different, but your focus will always be on creating a great experience for both customers and team members.

Responsibilities include:

  • Leading daily shift operations and helping the team meet performance goals
  • Setting the pace by modeling excellent customer service and professionalism
  • Coaching team members on service, sales, and operational expectations
  • Promoting Unlimited Wash Club memberships and premium services
  • Assisting with customer questions and resolving concerns quickly and professionally
  • Opening or closing the site when assigned
  • Monitoring wash equipment and communicating maintenance needs
  • Maintaining a clean, safe, and organized facility for customers and employees
  • Tracking operational metrics such as sales, memberships, vehicle counts, and shift activities
  • Supporting inventory management and daily operational tasks
  • Creating a positive, energetic environment where teammates can succeed
We're Looking For Someone Who
  • Naturally takes initiative and enjoys leading others
  • Communicates clearly and motivates teammates
  • Stays calm and organized during busy periods
  • Provides exceptional customer service while balancing operational priorities
  • Has previous leadership, retail, hospitality, restaurant, or customer service experience (preferred but not required)
  • Is dependable, punctual, and willing to work weekends and holidays
  • Can comfortably work outdoors and remain active throughout the shift
  • Is able to stand, walk, bend, lift, and perform physical tasks as part of normal job duties

No previous car wash experience? That's okay. We'll provide the training, coaching, and support needed to help you become a successful leader.

About WashU Car Wash

WashU Car Wash is a growing express exterior car wash company dedicated to delivering speed, quality, and exceptional customer service. Through innovative technology, environmentally conscious practices, and a people-first culture, we've built a reputation for creating great experiences for both our customers and our employees.

If you're looking for more than just a job and want an opportunity to build leadership experience with a growing company, we'd love to hear from you.

This job description is intended to describe the general nature of the position. Duties and responsibilities may change based on business needs.

Skills Required

  • Dependable, punctual, and willing to work weekends and holidays
  • Ability to comfortably work outdoors and remain active throughout the shift
  • Ability to stand, walk, bend, lift, and perform physical tasks
  • Clear communication and ability to motivate teammates
  • Ability to stay calm and organized during busy periods
  • Exceptional customer service skills while balancing operational priorities
  • Previous leadership, retail, hospitality, restaurant, or customer service experience
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The Company
HQ: Plainfield, IL
36 Employees
Year Founded: 2017

What We Do

WashU Car Wash is a locally owned and operated express car-wash company serving Illinois and Nevada. It provides fast, convenient vehicle-cleaning services through state-of-the-art tunnel washes, unlimited memberships, free vacuums and other finishing amenities. The company emphasizes sustainability through water-recycling systems, reduced energy use, and eco-friendly operations, while positioning itself as a community-focused provider of high-quality, affordable car care experiences.

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