Reporting to the Director, Talent Strategy & Acquisition, the Talent Acquisition Team Lead plays a key role in supporting recruitment across an assigned region while leading and developing a team of Talent Acquisition Specialists. This role combines hands-on recruitment leadership with strategic partnership, helping the business attract, engage, and hire top talent while fostering a high-performance, candidate-focused recruitment team. You will work closely with business leaders to understand workforce needs, develop effective talent strategies, and drive continuous improvement across recruitment practices.
What You'll Do
- Partner with senior leaders to understand regional workforce challenges and develop effective talent acquisition strategies.
- Lead, coach, and develop a team of Talent Acquisition Specialists, fostering accountability, collaboration, and high performance.
- Manage full-cycle recruitment for leadership and critical roles as required.
- Develop and execute innovative sourcing strategies to attract both active and passive candidates.
- Build and maintain strong talent pipelines to support current and future hiring needs.
- Oversee external recruitment agency partnerships, ensuring quality, effectiveness, and cost efficiency.
- Provide market intelligence, recruitment trends, and competitive insights to business leaders.
- Collaborate with HR and Marketing to strengthen Reliance's employer brand and attract top talent.
- Champion talent attraction and employer branding initiatives across social media platforms and professional networks.
- Track recruitment metrics and identify opportunities to improve hiring outcomes, efficiency, and candidate experience.
- Contribute to the ongoing enhancement and automation of talent acquisition processes and programs.
What You Bring
- Post-secondary education in Business, Human Resources, or a related field, or an equivalent combination of education and experience.
- 5+ years of full-cycle recruitment experience, preferably in skilled trades
- 2+ years of leadership, supervisory, or team management experience.
- Proven success leading recruitment activities in a high-volume, fast-paced environment.
- Strong sourcing expertise utilizing LinkedIn, Indeed, social media, and other recruitment tools.
- Excellent relationship-building, communication, stakeholder management, and influencing skills.
- Experience analyzing recruitment metrics and using data to drive hiring decisions and team performance.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- A passion for delivering exceptional candidate and hiring manager experiences.
- Proficiency with Microsoft Office Suite, applicant tracking systems, and recruitment technology platforms.
Why Join Reliance?
- Lead and develop a high-performing recruitment team that directly impacts business growth.
- Partner with leaders across the organization to shape workforce strategy and hiring outcomes.
- Influence and improve talent acquisition programs, processes, and employer branding initiatives.
- Enjoy opportunities for professional growth and leadership development.
- Help build the future workforce of one of Canada's leading home services organizations.
As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and Team Members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, wellness, diversity, inclusivity, and prudent governance.
Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
For more information, please visit www.reliancehomecomfort.com
Vacancy Type: This posting is for an existing vacancy
Skills Required
- Post-secondary education in Business, Human Resources, or a related field, or equivalent education and experience
- 5+ years of full-cycle recruitment experience, preferably in skilled trades
- 2+ years of leadership, supervisory, or team management experience
- Experience leading recruitment activities in a high-volume, fast-paced environment
- Strong sourcing expertise using LinkedIn, Indeed, social media, and other recruitment tools
- Excellent relationship-building, communication, stakeholder management, and influencing skills
- Experience analyzing recruitment metrics and using data to drive hiring decisions and team performance
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- Proficiency with Microsoft Office Suite, applicant tracking systems, and recruitment technology platforms
What We Do
Reliance Home Comfort is a Canadian residential home-comfort services company providing furnaces, air conditioners, heat pumps, water heaters, plumbing, water treatment, electrical services, smart-home systems and related protection plans. It sells, installs, repairs and maintains heating, cooling and hot-water equipment, while offering advice and 24/7 support to help homeowners and families keep their homes comfortable year-round with professional service across Canada.
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