Team Lead, Sales Support

The Team Lead, Sales Support is responsible for leading and training a team of sales support teammates tasked with identifying and qualifying leads, nurturing prospects, and supporting the sales team throughout the sales cycle. The scope of this job includes optimizing outreach processes, managing the sales pipeline, and ensuring effective collaboration across teams.

This position is based at WellSky’s World Headquarters in Overland Park, KS. We invite you to apply today and join us in shaping the future of healthcare!

Key Responsibilities:

• Oversee the team to ensure efficient execution of sales support activities, including order processing, lead generation, contract management, sales reporting, and CRM administration.
• Manage lead generation data and metrics to identify trends, optimize campaigns, and understand opportunities for improvement.
• Monitor accuracy and timely processing of sales orders, contracts, and other documentation while adhering to WellSky policies and procedures.
• Implement best practices for prospecting and qualifying leads; train and guide team on new processes.
• Regularly monitor performance against targets and provide feedback and support.
• Update team members about solution updates, sales promotions, and other relevant market information to support their work.
• Perform other job duties as assigned.

Required Qualifications:

• Bachelor’s Degree or equivalent work experience
• At least 1-2 years of relevant work experience
• At least 0-1 years of relevant management work experience

Job Expectations:

• Willing to travel up to 20% based on business needs
• Willing to work additional or irregular hours as needed
• Must work in accordance with applicable security policies and procedures to safeguard company and client information
• Must be able to sit and view a computer screen for extended periods of time

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WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

• Excellent medical, dental, and vision benefits
• Mental health benefits through TelaDoc
• Prescription drug coverage
• Generous paid time off, plus 13 paid holidays
• Paid parental leave
• 100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year