Team Lead, Qt Technical Support

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Oulu
1-3 Years Experience
Software
The Role

About the Role

We are seeking a skilled and motivated individual to join our team as a Team Lead within our global Qt technical Support team. As the Team Lead, you will be responsible for overseeing a team of support engineers who provide technical assistance and guidance to our clients using Qt, a leading cross-platform application framework. You will play a key role in ensuring the success of our customers by delivering timely and effective support solutions. This position is based in Oulu, Finland.

You will:

  • Lead and mentor a team of support engineers, providing guidance and support to help them excel in their roles.
  • Provide optimal Qt coding solutions for customers.
  • Work closely with customers and help them to achieve their goals.
  • Work on several Qt supported platforms.
  • Develop and provide solutions for bugs found by customers.
  • Provide technical support via email and, in some cases, virtual meetings.
  • Work with various other departments to help bring visibility to the customers needs.

About You:

  • Bachelor’s degree in computer science or equivalent
  • Good software development skills with C++ and JavaScript
  • Highly organized and solutions-oriented
  • Strong written and verbal communication skills with both internal stakeholders and customers
  • Strong analytical and organizational skills with a curiosity for technical problems and motivation to help customers
  • Experience with GitHub, GitLab, or other version control systems

Beneficial skills:

  • Additional technical qualifications will be an advantage

What We Offer:

  • Be part of a dynamic, international Finnish growth company with talented and skilled professionals from all around the world
  • Wide scope of tasks and responsibilities; chance to learn and develop professionally every day
  • Work-life balance matters: option for a hybrid work-from-home policy and flexible hours
  • Comprehensive occupational health care plan, with health insurance and support for mental wellbeing
  • Benefit from other perks such as lunch benefit, yearly wellbeing budget, bike & commuting benefit...
  • Nice office space, free beverages and fruits, ergonomic equipment, and supportive tools

Be yourself at Qt

At Qt, we appreciate the individual differences of our employees and aim to promote diversity through all our practices. We provide a workplace that generates equal opportunities regardless of gender, religion, national origin, age, disabilities, and any other factors. We have unique products, but our people make us exceptional. We strongly encourage people from all groups to apply – we welcome you as you are.

We would like to know more about you. Tell us about your skills, strengths, and knowledge, but even more importantly about yourself.

About Qt

Qt Group (Nasdaq Helsinki: QTCOM) is a global software company, trusted by industry leaders and over 1.5 million developers worldwide to create applications and smart devices that users love. We help our customers to increase productivity through the entire product development lifecycle - from UI design and software development to quality management and deployment.

Our customers are in more than 70 different industries in over 180 countries. Qt Group is headquartered in Espoo, Finland, and employs over 750 people globally. To learn more, visit www.qt.io 

The Company
San Jose, California
839 Employees
On-site Workplace
Year Founded: 1995

What We Do

Qt Group (Nasdaq Helsinki: QTCOM) is a global software company, trusted by industry leaders and over 1.5 million developers worldwide to create applications and smart devices that users love. We help our customers to increase productivity through the entire product development lifecycle - from UI design and software development to quality management and deployment.

Our customers are in more than 70 different industries in over 180 countries. Qt Group is headquartered in Espoo, Finland, and employs +700 people globally. To learn more, visit www.qt.io/

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