Team Lead Project Management [Experience & Engineering]

This position sits in our Zurich-based Experience & Engineering business unit. We deliver a large range of services: from strategy and a performance-driven full-funnel approach to campaigning, e-commerce, data & analytics and content.  We pride ourselves on delivering exceptional and engaging digital experiences. 

JOB PURPOSE

For our office in Zurich we are looking for a Team Lead for our Project Management team, who is a valuable sparring partner, authentic leader and competent project manager at the same time. Your moments of success are our inspiration!

KEY RESPONSIBILITIES

• Overall responsibility for a team of project managers supporting our customers in maintenance of their websites and online shops as well as bigger relaunch projects;
• Technical and disciplinary leadership of the team: Professional development of team members, training of junior & prof team members, identify potential and manage the team by setting clear objectives, managing performance and effectively coaching team members by providing clear feedback and guidance;
• Staff planning and development - considering the individual workload and knowledge level;
• Independently plan, coordinate and execute/lead complex e-commerce projects and experience platforms, always keeping an eye on meeting milestones;
• Deep understanding of customers' business, their requirements and expectations. Content familiarization with specific topics and challenges;
• Stakeholder communication (steering committees, management meetings, internal reconciliations, reporting);
• Conducting initial meetings with potential new customers, including project-specific proposal preparation and project controlling;

WHAT WE ARE LOOKING FOR

• Experience in leading a team or individuals, ideally in a company with >50 employees;
• Willingness to take responsibility as a team lead, actively accompany your team and projects and support as an escalation level in customer projects;
• Someone who works independently, autonomously, in a structured and  organized manner, characterized by a high sense of quality and a great sense of responsibility;
• Solid experience in project management in agile and classic waterfall projects and / or consulting of customers in a corporate environment and/or online or e-commerce projects
• Someone who is strong in the development / optimisation of project and maintenance processes (agile and waterfall);
• Broad expertise in e-commerce topics and feel at home in the digital world and have a high affinity for new technology trends;
• Working proficiency in both German and English (C1);
• Be directly available to start working in Switzerland.

WE OFFER

• Hybrid working: you have the choice to work from our office or remotely, and we have core working hours where you can choose your start and finish times to suit you
• Above-average social performance, mental health support
• 25 days paid holiday with the opportunity to take unpaid leave
• We celebrate project and team successes together. But I also like to spontaneously have a cool drink together. 
• You can choose from the spacious and barrier-free location in Zurich; in Bern you can expect a small but nice and fully equipped office where you can hit the keys in peace
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries.
• Opportunity for personal growth. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.